Find cheap flights to Revelstoke

Cons: Refundable tickets

Pros: Excellent service
Cons: All good

Pros: Smooth
Cons: Social distancing ( one’s seat apart)

Pros: The flight
Cons: Social distancing. Caught covid on the plane back

Pros: Service and overall cleanliness etc. was very smooth, good and clean. I sat in seat 1A both ways and as the first person to get on and off the flight found the process well laid out, easy, clean and smooth. I also got to witness the boarding process from inside while seated. Very professional and courteous all the way. The first class cabin was sparsely filled with ample space between us and based on how many people I saw getting on, I think the rear cabin must've been sparsely filled as well. More on the comfort aspect in the "what would have been bettter section" ... in short, the seats are the weakest link in the chain.
Cons: My only gripe is about the seats fitted in first class for this Alaska Air leg (JFKSFO). Like most, my travel frequency has dropped so much that I can finally afford to pay full fare first for the few times I do need to travel. I expect that this will more likely be the norm than not and hope/expect that more among us who can afford to pay extra for the additional comfort, do so. The airline industry will need to keep that segment to get ahead of this seismic shift in travel patterns that 2020 has brought upon all of us. I was hoping to just sleep through it. I normally sleep well/easily on flights (at times, "too well"!) but could not do so on this leg. The seats in first class are just not meant for sleeping and are thus limited in their positioning ... brief napping is the best you can do - carry your entertainment/work or plan on meditating while fully awake. The base is for all intent and purposes, immovable (maybe a couple of inches back and forth at best). There is no concept of a foot rest in the design. The back locks into one of two positions - a vertical one for take-off/landing and a second one tilted about 15 degrees or so. That makes it impossible to stretch the body out while fully supported - so hard to go into relaxed/deep sleep for those who wish to do so. The front passenger seat of a common car offers more for a five hour road trip - something to ponder on, eh? Upgrade the seats ...the extra investment will pay for itself quickly in this age of reduced travel as you'll attract more of those who are lucky to be able to pay a little more to fly in comfort for the few times that they need to. Additionally, sleeping passengers are often the easiest/cheapest to service!

Cons: NO social distancing in the middle of a pandemic????!!!!!????

Pros: The crew was good. The problem was our Qantas flight from Auckland New Zealand, to Sydney, Australia, to San Francisco, to Seattle didn't sync with Alaska Air. We arrived in San Francisco after a very long flight. We had gotten our boarding passes in Auckland. When we went to board in SF, there was a glitch and they wouldn't let us board. It took a long time to get that fixed. We missed our flight (with our luggage on it), and had to wait several more hours. Plus Alaska Air had cancelled a flight mid morning and the trickle down result was many people were stuck and waiting on flights. Then we had to wait for a crew to come, then they found something wrong with the plane so had to get in a new plane. It was a long and hard day for everyone.
Cons: I don't know how you sync airline tickets but if they had synced as they were supposed to, none of this would have happened.

Cons: Waiting on one way too long. More than 1hr

Cons: reservation changes were not communicated well and kept changing

Cons: This was an old aircraft with very uncomfortable seats (even in first). Was not worth paying for the upgrade, especially for a red-eye.

Cons: My flight was delayed 4 hours. The gate attendants were so kind but the communicate from operations was terrible. It’s sucked that those ladies had to fiend questions as there was no real Information. I wanted my WiFi comped.

Pros: Everything was superb! The airline I prefer did a great job! The seats, the food selections, the staff - everything!
Cons: Nothing. Everything was just perfect!

Pros: The crew was great, the plane was clean and updated, the in-flight entertainment was good.
Cons: On both of my Alaska Airlines flights we took off later than scheduled, by over 15 minutes. It could have been due to the congestion at LAX. And the seats were comfortable if not a little cramped. I also wish we would have been offered adult beverages on my late flight into SFO -- helps for sleep.

Cons: No worthy

Cons: I was not notified that my card was declined and this caused a ton of delays

Pros: Clean environment
Cons: Gluten free snacks

Cons: The plane was amazingly cramped.

Pros: Yes crew was amazing
Cons: Best domestic USA airline

Pros: One flight attendant was incredible! I dropped something and she helped me find it.
Cons: Once getting on the flight we sat for an hour, the seats were very Uncomfortable.

Pros: Crew was super nice and plane was quite empty
Cons: Take off got delayed (not in Alaska Airlines' control though), but all in all a very pleasant flight.

Pros: Service. Comfortable plane.
Cons: Nothing.

Cons: Flight took off 45 min late due to problem with the plane door. Seems like it could have been fixed before we were all sitting on the plane.

Cons: Alaska has utterly ruined Virgin’s first class experience, and the food is garbage.

Pros: The in-flight entertainment was great.
Cons: Not sure how much control the pilot has over turbulence but it’s pretty rocky and his landing was terrible. my flight attendant I cannot remember her name , Was an older lady with red hair she was very rude did not care for her very much.

Pros: I like the idea of allowing pre-boating for families with small children or elderly parents to some extent
Cons: I did not like that the airline allowed more than 1-2 people to accompany 1 small child when pre-boarding. I happened to be able to go in with the general boarding but was one of those who was first in line within this group. My seat which was 5C already had no overheard room!!! It appears that 1 child was accompanied by 4 adults when they pre-boarded and in addition to their carry-ons, they put their foldable stroller, backpacks and totes in the overhead bin!! The airline announced a request for people to leave the overhead bin spaces for bigger carryons but does not enforce it. Flight attendants should not feel uncomfortable actually asking to whom the backpack or tote belong to and tell passengers to put those under their seats. Somehow, passengers need to be educated on proper etiquette. Also, pre-boarding should only allow 1-2 people to accompany a child or an elderly person. Pre-boarding should not be taken advantage of by all adults traveling with those needing it.

Cons: I don't normally leave reviews, but words really can't describe the nightmarishness of what should have been a quick four hour flight from San Francisco to Washington. Seats for my wife and I were not where I had reserved. Plane had one working lavatory for a cabin of 150 economy passengers. This resulted in a line that stretched the entirety of the single aisle of the plane for the majority of the flight. The second toilet simply had a piece of paper with sharpie that read "DO NOT USE!!" There were two attendants, one of whom wore a t-shirt and was mostly indistinguishable from the passengers. Didn't get so much as a cup of water until over two hours into the four hour flight. No snack, but that's the least of my complaints really. The attendants spent most of the flight in the back of the plane discussing their new vacation lottery and where they were going to go out drinking when we landed–I know because the rear of the plane was where I ended up, forced to smell the single working toilet, in a seat that didn't recline.

Pros: Boarding was very easy and crew was very attentive.
Cons: Seats were not soft enough and my TV screen sound would not work.

Pros: Crews were helpful. Flights were on time. Snacks were good.
Cons: The screen says to Portland but it was actually for a Los Angeles flight. I almost boarded in the wrong flight.

Pros: The flight took the blink of an eye.
Cons: I would have liked to have been woken for the food dispersal and being over 6 feet O cannot say enough about adequate leg room or lack thereof.

Cons: In the SF airport, your crew accepted me to pay for $25 for putting my suitcase into the plane. But then, she mentioned that the flight was delayed and there was no way that I can made my connection from LA to Indianaplis. So I was given a boarding pass with my suitcase ($25 paid) only to LA. The front desk asked me to try other ways when I arrived LA to see what can be done. When I entered into the gate, your CS changed my flight to UA after I have presented my case. However, I had to pull the suitcase out from Alaska, paid another $25 to United and started the trip all over again. All the while, your crews expected me (an alien from Asia) that I should have known every thing get it through, or to claim my suitcase charges. I am really disappointed for the lack of understanding. To you, it may be something happened so common everyday. To me, I was totally lost to handle this.

Pros: Everyone is so nice. Easy & reasonable price.
Cons: Nothing.

Pros: free drinks
Cons: Slow and disorderly boarding at SFO

Pros: Arriving at destination
Cons: The flight was delayed 90 minutes and there was very little communication regarding why. It would have been less frustrating if we knew the reason for the delay.

Pros: That the problem was eventually fixed.
Cons: I arrived at the SFO at 715. I checked in and went straight to my gate. After sitting in the gate area just a few minutes, the women at my flight desk announced a delayed flight(flight would depart at 10 instead of 855) The asked that passengers come retrieve their meal vouchers. She checked my boarding pass and I went and ordered myself dinner and returned to sit down close to 9pm. I waited for the screen to change for the new flight information but it never did. The terminal was busy with music and basketball finals.lost of mumbling announcemrnt so I kept checking my flight screen and it still had the original flight. I sat waiting. All of a suddent the tv changes and it’s a different destination??? I got up and asked why my flight wasn’t posted and she told me ‘sweetheart your flight left 20minutes ago.’ I was shocked. How could this happen? She informed me i’d missed my flight that was never delayed. I was so tired and worried and she kept calling me sweetheart. Telling me there were mo more flights but that she’d put me on a 6am the next morning. With my disability I was so worried I pushed and pushed and spoke to both counter airling people. Finally, I got mad and she put me on united. I am so upset about the whole ordeal. That was a surreal awful experience that had me crying on the way home.

Cons: We only had one drink for a 5 hour flight! Took two hours until we were finally able to get a glass of water.

Pros: I liked watching the fact that I was able to finish a movie that i began on a previous Alaska flight. I’m trying to reach towards MVP, so I was unfortunately disappointed in other aspects.
Cons: Well other than the fact that the flight was delayed by two hours, I was given incorrect info. When I asked the staff member at the gate about what group I was boarding with, he told me to line up with the first group only to be asked to turn around when I reached the front. Also my seat did not recline back and it wasn’t a seat up against a wall. I’m leaving the plane with a sore neck.

Pros: The crew were great, security at the airport took over an hour to get through so I arrived at the gate 10minsbefire takeoff. The crew were great in getting me on board and checking my luggage was still there t

Pros: Plane was a little warm, air didn’t work great, also delayed on the runway for about 45 minutes before takeoff
Cons: They delay on the runway

Pros: Terminal 2 in SF is great...whole vibe plus food and seating options are top top...SeaTac needs to up their game feels makes it feels like a food court at a subpar mall.
Cons: Wish there was in seat inflight entertainment like Virgin America.

Pros: The attendant who helped me was extremely helpful in arranging for me to be on the next flight to Portland, out of San Jose. She called and arranged for a shuttle to pick me up in San Francisco and bring me to San Jose at no cost, and provided me with a flex ticket so that if I missed the next flight I could be on the subsequent one. (I did in fact make it -- just barely -- onto the 11:15 flight out of San Jose, so when all was said and done I landed in Portland about three hours later than originally planned. As it was a very short trip, I'm quite glad that I only lost the time that I did.) Thank you, Diane (Diana?), for all your help.
Cons: I had originally been scheduled for an 8:45 am flight out of San Francisco. As I was leaving for the airport at 6:30 I received a text saying that my flight had been delayed until 10:08. I ended up arriving at the airport around 9:00 and making it over to the service desk around 9:20, at which point I was told by one of the attendants that the flight had left at 9:18 and I should have been at the airport two hours early. There was no acknowledgment by this particular attendant that I had been given wrong information by the airline that had resulted in my missing the flight.

Pros: Everything

Pros: it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed
Cons: All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat...

Cons: The landing at SFO was very hard and a couple of was made very scared startled sounds!!!!

Pros: Missed my flight at it was rescheduled for $25 without asking a questions
Cons: nothing

Pros: The in flight cookies were deliscious
Cons: I arrived to my gate about a half hour before boarding was set to start. An employee greeting me recommended I use the restroom because the gate was down an elevator and in a portion of the airport that did not have accessible restrooms or food options. She cautioned against returning late later than ten minutes before boarding. I returned about ten minutes before the scheduled boarding, only to be told there would be a delay, which wouldn't be an issue except that it took over an hour and sounded like a standard, foreseeable safety process due to the plane being out of the country prior to our flight. Then we were shuttled to the plane on a frigid bus, which at one point stopped so suddenly several passengers and baggages were sent to the floor. And then, after finally taking off, the in flight wifi did not work. After landing in Portland, there was a 45 minute delay because "a vehicle is parked in our gate." Ultimately, we flew safe and sound, but the discomfort caused by the cold bus transports, poor bus driving, foreseeable delays, and a parked vehicle was really unacceptable. After this experience, it will be hard to choose Alaska Airlines in the future.

Pros: The flight crew was good, and the flight was quick once we got on the plane - which was 1 hour 45 minutes after we should have!
Cons: I got on the second leg of a flight from Seattle to Palm Springs at San Francisco. First, the flight arrived an hour late. Passengers from Seattle said that the loading crew somehow dented the wall to the luggage area (?) and they had to inspect it before flying. When it finally got to SFO, we boarded the plane at first, and then had to deplane back into the airport because they had (over?)filled the wrong fuel tank. So they had to empty that tank and fill another I guess? Don't know if the tank they filled was on the other side of the dented luggage area. The announcements from the desk were puzzling, and tended to be every 10 minutes telling us to wait 10 minutes instead of giving a good estimate so we didn't need to stand at the gate the whole time. After about 50 more minutes we boarded again and the plane took off OK. But there needs to be serious improvement in communication between the crew on the ground (gas & luggage etc) and the pilot and the desk crew, and between all of them and their paying customers.

Pros: Service was solid. I liked the $12 voucher to use at the airport while waiting for 2.5 hour delayed flight.
Cons: 2.5 hour delay

Pros: I really enjoyed the professionalism the ticket people at the counter. they were very helpful and very pleasant. I like both alaska airlines and virgin America. I never have a problem when I fly with them.
Cons: the only thing that was unpleasant was my boyfriend was missing a phone charger and some cigars out of his suitcase. it must of happened through customs or the baggage handling.

Pros: Service was excellent as always. I was cold and reluctant to say anything. Seemed like lots were asking for hot drinks and bundled up so the stewardess asked the pilot to crank up the heat. (No one had requested this!) At that moment I realized, many of us are afraid due to recent things on the news. I am a frequent and long-term traveller so if I felt it, you can be sure others do too. It is an industry problem, not your fault, but Alaska has to address it. Even if people don't know that they are angry or afraid, they are going to be reactive--aggressive or passive and/or resistant.... I would encourage you to bring the issue to the surface and remind your travellers on every flight that they can expect excellent service, pleasant responsiveness. Say something or do something that gets at the idea that the Alaska staff is protective of each passenger. One idea would be to have the stewardess remind people of the call light and encourage passengers to use it if they have any questions or concerns, or come see them in the back when it is safe to leave the seat.

Pros: Crew
Cons: More arm space and leg room for cabin

Cons: The check in process for Delta was a chaotic mess. There was no one to assist passengers, lines were crazy long. I overheard so many people complaining about missing flights and they could not get any help. I also think the amount Delta charges for luggage was insane.

Pros: The entertainment
Cons: The boarding

Pros: The crew.
Cons: Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell.

Pros: The crew did a good job in announcing the arrival of the flight and where we are at and how far we are flying overall did an excellent job
Cons: If they had orange juice lol

Pros: The crew was amazing

Cons: The plane change in LA was confusing & not very clear.

Pros: Excellent crew.
Cons: Gate agents were a little snippy.

Pros: The crew was helpful
Cons: The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido.

Pros: Friendly crew

Pros: Friendly crew

Pros: Crew was great!
Cons: Airline was operated by Delta Air. COVID precautions with distancing on board were not followed. Flight was overcrowded- hardly any empty seats between passengers.

Pros: Easy boarding and very nice crew
Cons: Food

Pros: Social distancing, purell wipes were handed out, food and water handed out in a baggy.
Cons: everything was great. I love delta.

Pros: yes

Pros: Not really
Cons: Being on time not delay 40 min

Pros: Loved it all. Thanks for helping me get home to Australia when other airlines couldn't.

Pros: Comfort and safety

Pros: Delta is doing a great job keeping everything calm and clean during this pandemic!

Pros: Middle seat was empty

Pros: Social distanced seating

Pros: crew was exceptionally kind and helpful. I felt they really cleaned up, sanitized, even participated sanitary clothes and hand sanitizer to everyone.
Cons: Nothing, perfect. better than expected.

Pros: Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June.

Pros: There was plenty of space, good entertainment, it boarded fast, took off on time, and had zero issues.

Pros: Felt safe and sanitary

Pros: Arrived in PDX 15-20 minutes early.
Cons: Social distancing on the seats

Cons: connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness

Cons: Good

Pros: Was upgraded to Comfort Plus after they had no seat for me on the plane
Cons: We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing.

Cons: ... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information.

Cons: Every thing was excellent

Pros: We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you.
Cons: LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation.

Cons: We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!

Cons: -

Pros: The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!
Cons: My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue.

Pros: Boarding was on time and the process was efficient.
Cons: The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky.

Pros: I liked the fact that were were able to watch movies complementary, staff was very kind and looked good and for the most part the air craft was spacious than United Airlines
Cons: I disliked the fact that their weren’t any charging station, I wasn’t able to to charge my telephone device previously but I thought I would be okay sonce air crafts that I have boarded have out lets to charge devices, was an inconviencesince I wasn’t anle to contact family. Also there was complementary movies to watch but there werent any head phones that were given, united aire lines provided us with head phones for entertainment.

Pros: The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks.

Pros: Food was ok.
Cons: Flight attendants could have been a little more friendly and helpful.

Pros: Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time.

Pros: The flight was on time.
Cons: This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember.

Cons: To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok.

Pros: Crew was very good and nice on the flight
Cons: Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta.

Pros: Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great
Cons: On this occasion I actually enjoyed it all

Pros: For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin.

Pros: My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15.
Cons: Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation.

Pros: Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)
Cons: This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights.

Pros: It is a no frills airline. Cabin crew were friendly.
Cons: No entertainment, no food

Pros: when you enter Canada and then travel through YVR for another flight it is a total waste. Not the fault of the airline but the way they do things with security

Cons: the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers.

Pros: So much leg room!
Cons: The entertainment option doesn’t work on laptops

Pros: Just a nice easy flight with zero issues
Cons: I can’t think of anything

Pros: Very comfortable the crew were exlaint
Cons: Nothing it was great

Pros: Yes, they are.
Cons: If we have something to watch.

Cons: Seats are so small

Cons: Food was same as al flights tied of menu. No entertainment. All old movies.

Pros: Easy and quick boarding, on-time flight, friendly cabin crew

Pros: Crew
Cons: Poor service before boarding.

Pros: As always, great service and flight
Cons: Nothing to complain about

Pros: The checking in was efficient and smooth. The service was great. None of us had any complaints, whatsoever. My husband told our pilot that she was underpaid. Thank you, thank you.

Pros: - Great customer service - Positive energy - Friendly staff
Cons: - extensive delays - no leg room - crowded - no food on my flight

Pros: Clean plane, on time, friendly staff, arrival was earlier than expected
Cons: Nothing

Pros: Love flying with westjet as the staff are always kind and going above and beyond for the guests.
Cons: They did not serve coffee on this flight.

Cons: LAX crew could be friendlier. Toronto to LAX crew were comparably better.

Cons: The flight delay

Pros: Everything was done orderly.
Cons: After all was boarded, there was a sick pssenge on board. It took them 45 min to decide she should get off. Dont know why it took so long.

Pros: Was nice clean short flight. Pleasant stewardesses. Food was lacking but normal now for short flight
Cons: Entertainment only with app loaded devices

Pros: Great crew
Cons: 45 min delay at LAX

Pros: friendly
Cons: unfair airport taxes...we really get screwed by our government

Cons: I don’t understand the west jet app to access entertainment. How can you use your phone if it’s on airplane mode?

Pros: everything
Cons: nothing

Pros: I liked how quickly the flight was. I believe they actually made better time than what was originally estimated. I was also able to get my checked luggage as soon as I got to the carousel.

Pros: I liked the stewardess. She was very friendly and funny. I was booked for row 2 isle seat, first on first off.. No one else with me , had the row to myself. Comfortable seats. It was the Plus seats.
Cons: No entertainment on board. You had to have already down loaded West Jets app. Didn't know that. Last time I flew WJ there was intertanment. I asked before I left Canada if there was in flight duty free. From LAX to YVR. I was told yes. So didn't purchase any. Only to find out, a big fat no. Haven't for quit awhile.Super. Landed at YVR, went to WJ to find out about luggage. Told me I have to get a hold of Qantas. They had nothing to do with it. Went to Qantas was sent to a place that was closed. Two days later got a call from WJ asking why I didn't pick up my luggage. I told him the story. He kept saying why didn't I go to them. Because I was told it was Qantases fault. Got luggage 2 days later, damaged. I'm thinking maybe the case fell off the conveyor belt while loading in Melbourne .

Pros: The people, the timeliness, the attitudes - all were great!
Cons: The choice of snacks could be more healthy - veggie cup and hummous maybe!

Pros: The Crew and Boarding was fine
Cons: The flight got delayed by 4 hours. No separate accomodation or food was provided. Unhappy with the delay with no compensation

Pros: Clean safe flight at affordable fares
Cons: Some in flight entertainment would be nice

Cons: Took 45min to bag check (3 agents and only 3 families ahead of me) and when I did bag drop, I’d already checked in online, the agent tagged my luggage to Calgary not vancouver and put it under someone else’s name. It’s been over 34 hours and still no word from westjet. Calgary is an 1 1/2 hr flight to Vancouver. Not impressed.

Pros: Crew was great. comfort very good. service good.
Cons: flight delayed 2 hours. Updates on app were slow (notifications).

Pros: Quick and efficient boarding
Cons: No tv screen

Pros: Plane was comfy and on time
Cons: No west jet connect or in seat entertainment. Had to rent. Seems like a money grab

Pros: The breezy, confident preflight announcements of the crew, including (from the Captain) "We are flying into Kelowna today, where the weather is always awesome even though it is a bit overcast and 5 degrees C..." and from the flight attendant on landing, "We have arrived in Kelowna. If you live here--Lucky You! You are almost home! And if you don't live here, welcome to the Okanagan! We hope you enjoy your stay." I was only disappointed that the sentence including 'lucky you' was not included in the French translation. C'est d'hommage...

Pros: Timing flights were on time.
Cons: Baggage delay at vancuvour and as well as in calgary.

Pros: Everything was very good. The crew was pleasant and entertaining
Cons: I don’t want to give an excellent review because it leads to higher fares. But these people are pretty darn good we like to fly with them as much as possible. Two things can be corrected, however. Firstly the amount and size of carry on. If a bag or bundle looks really too big it really is too big. These people are so accommodating though they just let it go. Secondly, sometimes we check in early on line and we have a bag allowance. However, when printing a boarding pass at the airport if we say we are checking a bag the machine wants to charge for it. We always have to ask an attendant to clear this. Perhaps it’s time to fix this little issue. Like I said, I hate to give them an excellent rating because it makes it harder to get a good seat. The company is great and the folks working there are really great. Sorry to say.

Cons: There were so many delays

Cons: I couldn't figure out how to make entertainment work on the app

Cons: I'm a bit disappointed by the services provided by Westjet: 1) I never received the confirmation of my fight/booking from Westjet; 2) I was not aware that the connecting from LA to SJ and SJ to LA were operated by different companies therefore I was not able to check in or even to check the gate information at the airport. I almost missed my flight from SJ to LA in the early morning 3) at the SJ airport, I was not aware that the flight from SJ to LA was operated by Delta not American airline. However, the Westjet customer services 1-888 number listed in your Kayak confirmation was not a correct number. I even tried to look up another customer services number of Westjet by searching the Westjet website, the number I found was not in service neither. I almost missed my flight from SJ to LA 4) At the LA airport I was told that I was not able to board the flight because I did not have the Canadian ETA. they said they would pull my checked luggages and flight them with my re-scheduled flight and will be shipped to the final destination Vancouver, Canada. when I arrived Vancouver, both suitcases were not arrived with my flight. One arrived with my original flight and the second were missing. The agent could not even tell me where the suitcase was. Moreover, the second did not arrive the time I was told it should arrive. My second suitcase was not allocated even before I left Vancouver to Europe one day after my travel. 5) No one responded to the luggage services number provided in the document. I could only successfully login to the link for the checking the status after I returned home in Brussels. 6) I was told that the second suitcase will be delivered to my home in Europe by another company. Currently I'm still waiting for my second suitcase.

Pros: Flight attendants were so nice.
Cons: There was no info about the visa requirement and that made me stressed out once I tried to check in. Seats were too small

Pros: Nothing. Lame service.
Cons: Delays and no compensations

Pros: Friendly people!

Pros: There were no issues whatsoever, all went as planned.

Pros: Nothing at all. Boarding time changed 3times. Nothing nothing nothing good.
Cons: Boarding time changed 3 times. 2 hours later than original schedule. Terrible pilot went around city for no reason. Terrified and poor landing skill. I've never had experience like this. Now i only have 3 hours sleep before work.

Cons: It was a little warm and stuffy while loading.

Cons: New plane so there was no internet and I had work I needed to do.

Pros: I took delta from salt lake to Calgary.

Pros: People were friendly
Cons: Feels like there was no schedule - delayed in LA and the waiting for a gate in TO

Pros: Flight was good.
Cons: LAX is not a user friendly airport. Staff do not know which terminals guests need to go to

Pros: Check-in started a bit late due to late arriving incoming flight but the crew at the gate as well as in the plane did their best to speed the process. Flight was smooth, lande ontime despite taking off nearly 20 minutes late. Captain kept us informed when, through no fault of American Airlines there was a delay at the gate. Overall well done in these trying times.
Cons: It will be nice when things are back to normal and actual food is served on flights of 4 or more hours duration.

Pros: Best boarding

Cons: The fact the my connecting flight was delayed 3 hours making us miss the last leg of the flight to Bahrain. I'll never use kayak ever again

Cons: Even in first class the my treat you like cattle, asked for water 3 times and it came 30 minutes later with an attitude, like she was doing me a favor. The seats are a joke for first class, literally the cheapest trim configuration an airline could purchase.

Pros: The boarding process was very smooth and we took off early and the crew was great and then we also arrived 30 minutes early.
Cons: Nothing could be changed.

Pros: empty plane
Cons: food

Cons: Flight was 2 hours late. Missed my connection.

Pros: Nice crew and reasonable seats. With only 20-30 on the flight there was plenary of room and to spare to lay down across the empty seats (a sad reality).
Cons: Given the circumstances not much. I hope we return to full planes and less difficult travel scenarios that enable it.

Pros: Prompt boarding and good directions from the crew
Cons: AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane".

Cons: Crowded and hot just like Miami

Pros: The crew was nice
Cons: The flight was repeatedly delayed and AA isn't social distancing on their planes, causing people to be right next to another person for multiple hours. Even with masks, the risks could be further mitigated if seating was more staggered.

Cons: No screens, poor WiFi connection and an hour late for mechanical issues. Things happen but waiting on a mechanic for almost the entire time to get there and fix it in 5 minutes isn’t acceptable.

Pros: The employees were as good as they could be, given the atrocious handling of the situation by American Airlines and its policies.
Cons: We were 1.5 hours late leaving for an unknown reason (not weather). Then, it appeared that we didn't try and make up the lost time in the air (we also landed 1.5 hours late.) This caused a significant proportion of the passengers to miss their connecting flights. American didn't do anything to help other than offer a "discount" of about $10 off of over $100/night hotel rooms in the Philadelphia area to sleep overnight in Philadelphia. This was absolutely lousy customer service by American, and will definitely make me avoid American Airlines in the future.

Pros: Love main cabin extra
Cons: Just a cookie for a 3 hour flight

Cons: No delays

Cons: It is what it is, doesn’t have to be better

Pros: The seat was super comfortable, because of o lot of place for legs
Cons: The crew sometimes seems not to be happy with the passengers

Pros: The crew did an excellent, professional job.
Cons: There were problems with arrival at the gate necessitating delay and 3 gate changes for connecting flight. This was not fault of American but due to a plane breaking down at the original gate at LAX causing our plane to be rerouted to a different gate.

Pros: seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen.
Cons: prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food.

Pros: Loved the wide spacious seats
Cons: Would prefer to have entertainment system on a instead of using my own device

Cons: service, flight delayed over 2 hours, missed connections, missed a whole day in europe

Pros: Everything ran according to schedule. Everyone was professional and nice.
Cons: I wish all families with young children could always pre-board; that was not the case on this flight. The gate agent “let” us board with Group 4, which was at least something. No tv screens on these seats. And I really don’t like the full-volume pitch for the AA credit card. They’re trying to take advantage of a captive audience, and no one likes it.

Pros: Overall the flight was great
Cons: I didn’t like the restrictions on the fare and being reminded several time with negative emails from the carrier about the restrictions.

Pros: The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do.
Cons: Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately.

Cons: I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well.

Cons: The plan was 20 minutes behind schedule on departure and to top it off they had me pick up my luggage and check in again making me miss my connection. As a result I lost my train ticket fees

Pros: The flight was great. Lots of movies to choose from. Food was pretty good too.
Cons: They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it.

Cons: It was cancelled. Rebooked via support the whole route on to the next day. Airport AA staff is very unprofessional, they tried to put solving all problems onto customer the customer shoulders. Lost ~$500 due to the cancellation and nobody cares to compensate it. Completely disappointed about customer care.

Pros: Wonderful and super friendly crew
Cons: Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us.....

Cons: My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster.

Pros: Delayed and no AC working...

Pros: The quickness at which they discovered my suitcase was missing even before I got to the luggage carousel and sent me text. The quickness at which my suitcase was found, put on another plane and returned to me the next day by noon to my home. There was nothing missing.
Cons: That damage on my suitcase is not covered. Corner was torn 8 inches and a tear in the fabric. But it wasn't my expensive suitcase. It got caught on the carousel I sure because the paper identifying strips got caught somewhere.

Pros: On time
Cons: Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off.

Cons: I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes.

Cons: My flight was canceled and rebooked overnight, then delayed 2-3x. This wasn’t all the airline’s fault, but nevertheless, it was a very mediocre experience.

Cons: We were not permitted to board the plane until later than expected, but were told we would still take off right away and regain lost time, no mention of a delay at last call or immediately after, despite the 20 minute delay by this point. After taxiing, the pilot informed us of withheld information, that ATC would delay our departure for ~40 minutes, but we could STILL try to make it up in the air. This was a bold faced lie. It was finally  9:52pm before we even took off from SFO. While idling, the cabin started to reek of jet fuel, and people started coughing and sneezing. Upon landing at LAX at 10:46pm, we were told that there was no gate for us, and that we would have to wait for an amount of time that kept changing every time there was an announcement. The toxic jet fumes started to permeate the cabin again, and people started coughing and sneezing in response. Ultimately it is 11:21pm by the time we reached our gate. At this point, the jetway was broken/failed to open, but despite this, the air conditioning was switched off and pax crowd the aisles without direction. Finally we managed to escape at 11:31pm.

Cons: My flight was delayed. I felt lucky when they gave me a place in a plane leaving 1 hour earlier. But that flight was delayed twice because of mechanical problems: the first time we had to go back to the gate and the second time we stayed on the runway just before take off Not enough room in overhead bins. They asked people to check small suitcase or bag.

Pros: Everyone was so friendly and helpful, especially Ricardo at the check in desk. Our flight was delayed for 2 hours but the friendly staff made it easier to deal with the delay!

Pros: I was comfy on Philly to Venice flight, no one was sitting next to me
Cons: Staff at Philadelphia was rude when I asked for upgrade options the desk attendant told me " you should have booked 1st class from the beginning" in a rude and belittling demeanor.

Pros: Flight left late, due to mechanical problems, but managed to arrive only a few minutes late
Cons: No food available, even though flight departed at noon

Pros: I was surprised by the amount of room in the economy cabin.
Cons: Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!

Pros: Flights on time and entire flight was a good experience for my 18 years old son to a first flight on his own.
Cons: Maybe a better food choices

Cons: Got a notification of a TWO HOUR DELAY departing SFO. Rebooked into Charlotte instead of Dallas to connect to Fort Myers. THAT flight got delayed AFTER the doors were closed by another 45 minutes which caused me to miss my connection to Fort Myers AND have American Airlines leave my bag in Charlotte. I rebooked into West Palm Beach to drive to Fort Myers and my bag stayed in Charlotte even though there was ANOTHER 45 minute delay to change a tire on the plane. If I practiced medicine the way the airline handled customers, I'd kill every third patient!

Pros: Movies in flight.
Cons: That I was rebooked and lied to at first as to why, and when getting another ticket the the ticket agent said the flight was rebook because "the crew didn't want to come to work". Not cool, I didn't react I simply got my ticket and just wemtnonw but there was no apology like they didn't care what I missed having to be rebooked I also wasn't given any sort of military discount no seats no baggage. Other airlines I've flown the past months always do something for military.

Cons: The self check in kiosk in PHL The man working on 6/5/17 priority- First class was a total jerk. He sent me to a different desk, despite my having upgraded to 1st Class, and all his kiosk computer check in stations were EMPTY.

Cons: My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had.

Pros: The entire fly, connections, food and both crews excelente. Flight on time.

Cons: What happened to physical distancing? Flight was packed full.

Pros: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.
Cons: Better food, otherwise good

Pros: Very little. The staff is polite but they have no information and really are not empowered they solve any problems
Cons: The flight was delayed over an hour taking off due to final checks and luggage. In sprite of the pilot announcing smooth sky’s we had terbulence and seatbelts on for 60% of the flight. And when we arrived the luggage of at least 15 passengers, including mine, did not arrive. After waiting 45 minutes at the carousel for the luggage and another 35 at the priority desk I was informed that the luggage was not coming on the next flight but the next day. They apparently had run out of overnight bags so I had to buy a toothbrush and a t-shirt at the airport to sleep in. Now normally I would pack a carry on with the basic essentials for such a situation but this was a direct fight with 3 follow flights to the same destination..... I have no idea who votes for Air Canada or how many votes it takes to win the awards they keep claiming but there is something wrong...

Pros: Staff were friendly and helpful.
Cons: Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra.

Pros: great plane, friendly crew, comfortable seats
Cons: on a long 5 hour flight I would've liked a more frequent beverage service - we had to wait til end of flight for an additonal cup of tea

Pros: Nice plane, great staff
Cons: Slow to board and slow in Vancouver to get the jetway Connie red.

Pros: Flying to/from the US in a wide body is always more comfortable than a smaller plane. Air Canada buy on board, ability to purchase Business Class meals in economy (pending availability) and swayback entertainment continue to be Air Canada’s strengths.
Cons: Air Canada can speed up the boarding process by making announcements asking passengers to step out of the aisle to let people pass AND remind passengers to place one bag under the seat and one in the overhead bin like they do on US carriers. Service is always pleasant but nothing exceptional. I find FA’s on American to be friendlier.

Pros: Entertainment
Cons: Meals & steward

Cons: Onboard entertainment did not work. This 5 hour flight did not even offer a snack. Flight was late to leave, and then sat on the runway for 40 min on arrival. The Captain announced a "10 min wait". This was misleading.

Pros: Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine
Cons: Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover

Cons: waiting so long for baggage

Pros: Everything
Cons: Nothing

Pros: N/A
Cons: Flight was delayed multiple times. Flight was scheduled to take off at 1210 pm, delayed to 1510, delayed again to 1700 then delayed to 2110 and hen finally boarded at 2230 but the flight did not take off for an additional 2 hours making the total flight delay 12+ hours. My mom did not speak English and the staff at the boarding gate would not provide her a translator nor where they willing to talk to us over the phone to assist her. I understand that delays happen but the lack of assistance and multiple delays was alarming (with clear weather). Air Canada device over the phone was unprofessional as well when I called to discuss the lack of assistance we received.

Pros: The pilots were professional, got us there on time and did a wonderful smooth landing.
Cons: The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home.

Cons: I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting....

Cons: Everything costs extra: picking seats, pillows, blankets, no Economy Plus for Star Alliance elites, any food, etc.

Pros: The plane was spacious with comfortable seats. Entertainment selections were a highlight. I liked that they offered your buds. Not nearly as bad as United despite some customer service issues.
Cons: Our tables were dirty so we could not set our drinks and food on them. When we were boarding, one of the crew members was yelling at an older Asian lady. She was in the wrong seat but she obviously did not speak English. She was also of the age where she could have had dementia. He said that she was responsible for holding up the plane and the boarding process. On the return flight, I encountered a very rude boarding agent. Her actions warranted an apology, but I did not receive one. She just would not look at me.

Cons: I was refused boarding after being told I could fly. A horrible experience--rebooking for my wife and I cost us 1,000 dollars.

Cons: I was near the back of the plane and by the time the food cart came by, a lot of the items were sold out.

Cons: It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated.

Pros: The lady at the counter was very pleasant when she realized my dad had forgotten his wallet and offered him to put him on next flight if I didn't make it back in time with his wallet, I liked how she had made him feel better by showing him grace and mercy that his mistake was fixable.
Cons: At SFO it is always a mess when you take a flight because you can either be in International terminal - that would be logical, since this is a us Canada flight but at other times you need to go to the united ticket counter instead (even though I get sent between the counters often I can't remember if this is terminal 3) - The lady in line was trying to get my dad to leave this line to go to the other counter line without asking about his specific flight, it caused an argument in my travel party because they thought she was right and I insisted we stay in this line. The lady didn't even acknowledge what I was trying to say and kept telling my dad to go to the other terminal when we were at the correct one. There is nobody that can seem to tell you which terminal to go to prior to arriving at the airport so it doesn't help when someone provides misinformation at the airport while in line. Travel can already Be stressful.

Pros: Direct flight
Cons: Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it.

Pros: Nice crew
Cons: No complaints

Pros: Safety belt actually fit around my waist - I am a bigger person
Cons: I was on isle staff kept on bumping into me (not purposely) They need to take time to ensure they are not bumping clients

Cons: The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags.

Pros: Feel safe on the plane,I took direct flight which flu very quick & smooth,my heavy suitcase was taking care properly,hostess did theirs job nicely.
Cons: Nothing,I was happy with my trips

Pros: Staff
Cons: Food and no tv on the seat didn't want to look own the whole time

Cons: -very little leg room on rouge plane -do not own a device to watch movies etc -this is very exclusive and assumes that everyone has access to devices

Cons: Flight departing Toronto to Amsterdam was cancelled without adequate compensation. Flight was supposed to depart at 8:45. Was delayed repeatedly then cancelled at 11pm. Air canada wasn't able to get us a hotel voucher until 1:45 am and hotel check in at 2 am. Complete disruption of travel plans. Customer service at Toronto airport was terrible.

Pros: film selections are up to date with previously released films
Cons: one of the staff attitude was demeaning unhelpful maybe just because I was asian

Pros: I think a little more leg room compare to some economy flights.
Cons: I was very unhappy that I could not sit with my husband both ways when we booked the flight together. And we got middle seats which we hate and requested aisle seats. We were also initially placed extremely far away and I was able to change seats to at least being closer, but not together. There was a couple that was throwing a fit that they weren't sitting together in my husband's aisle. The water they provided came from a pitcher and not a bottle and it tasted nasty. I did ask for hot tea on one of the flights and was told they had nothing hot. My tray table was dirty. Sticky stuff on the buckle of the seatbelt. Used plastic cup by my seat when boarding.

Pros: Luggage was lost; have not received to date. Very upset, scheduled to attend a wedding tomorrow without clothes or any type of compensation to replace clothing. Vacation has been RUINED!!! Please help!!
Cons: Have no clothing other than what was worn on flight

Pros: Plane seats were comfortable with decent headrests and reclining. First class looked roomy, but I was in economy.
Cons: There was water/condensation dripping from the roof onto my lap while I was sleeping, and I woke up with my entire thigh drenched. I was able to move to an open seat, but the "gentleman" (coughjerkcough) next to me obviously wasn't happy about the encroachment, so he coped by elbowing me in the side throughout the entire 5-hour flight. Every movement of his was an opportunity to punch me in the arm or shoulder, and I don't even take up that much space, so he was literally reaching over into my seat to do this. And, this portion of the plane was in a cold zone. I and the other passengers were cold (I heard others complAining about it too).

Pros: Amazing leg room for my 6'1 partner on the regular seat.
Cons: My entertainment system was not working so I had to share my partners beside me.

Pros: The price, kayak beat every other website. Glad my friend suggested I try using it.
Cons: Sometimes a little bit confusing for which airline im suppose to go when there was a connecting flight.

Pros: Check in and boarding process ok.
Cons: Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats.

Pros: Left on time
Cons: Didn't pick up dinner trays, when they passed out breakfast, one lady didn't bother to hand out the napkin or the bottle of water to people, while the lady going down the other aisle did. Greasy pice of cake and no napkin, and a red eye flight and no water? I saw them on the cart, I guess it was just too much work to hand them out!!!

Cons: I needed Some help with my bag for the overhead bin and the flight attendant didn't help me properly and they said it was too heavy and another got angry and said we will charge you for this next time . If they had helped me with the bag it would not have needed to be checked in and there was certainly no need to be rude about it

Pros: We actually arrived alive.
Cons: We arrived into London so late that we were forced to take a taxi at a huge expense. During the 3 hr delay the only food provided was a small bag of pretzels and water.

Cons: Was disappointed that there were no food/snack options on a 6-hour international flight. Also no pillows or blankets on a redeye

Pros: That we arrived on time
Cons: The food was terrible, the service was grumpy, and one of the carts hit my shoe so hard that it tore it.

Pros: The pilot was good
Cons: My tv did not work, the crew was not overly friendly and I was disappointed that for a 5 hr flight there was not even a snack. For the price of the ticket I expected better service

Pros: Very nice people, seats large enough
Cons: impossible to work on my computer, plug without enough power turn off automatically

Pros: Really liked the crew and entertainment options and the fact that all seats had tvs even for a relatively short flight.
Cons: I find it really strange that you can't wear over ear headphones during boarding/takeoff/landing. Didn't like that. Everything else was great.

Cons: The flight needed canada transit visa and you guys dint even said me. Moreover when I contacted vayama as my bookings were proceeded by them even they dint helped me and then I had to cancel my ticket. I expect you to refund my money because of your fault I could not board the flight and had a horrible experience

Cons: As we were ready to start boarding, suddenly the desk employees announced that anyone who had done a self serve or web check in needed to come to the desk with ID. Seemed like at least 75% had done this! Also at the same time they decided to make a point about only 1 hand carry per person and probably 25% of the so called hand carry items ended up being checked in as they were far too big and never should have been allowed in the first place. A good portion of the passenger had 2 hand carry SUITCASES each. This all should have been dealt with during the waiting period - not at the 30 min mark before departure. Flight departed late as a result.

Pros: Some of the members of the crew were so nice
Cons: SFO to Montreal: no complimentary food; not even nuts. I was forced to check in my bag because it wouldn't fit in the tiny sizer.

Cons: The complimentary earphones provided on the flight were the worst ear buds I have ever worn and were extremely uncomfortable. If you're going to make it so passengers cannot use their own earphones without the sound being distorted, then please upgrade your earphones to something more comfortable. My ears were sore the whole flight trying to readjust the ear buds.