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(Round-trip)
Airports
Origin
New York
$715
only
$715
Los Angeles
$405
only
$405
Newark
$1144
only
$1144
Destination
Taiyuan
$405
only
$405
Sun, Dec 3
LAX
TYN
27h 15m
Thu, Dec 14
TYN
LAX
39h 10m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
KHN
XMN
Excellent 10.0

Hostess

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LHW
KHN
Excellent 10.0

Hostess

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

Sat, Dec 2
LAX
TYN
33h 20m
Wed, Dec 13
TYN
LAX
25h 40m
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

PEK
SHA
Okay 4.0

They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

LAX
PVG
Okay 5.3

I liked the seats are roomy

I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good.

Sat, Dec 2
LAX
TYN
19h 15m
Wed, Dec 13
TYN
LAX
37h 05m
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

BOS
PEK
Excellent 10.0

Business class service

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

Sat, Dec 2
LAX
TYN
39h 50m
Thu, Dec 14
TYN
LAX
15h 45m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Dec 7
LAX
TYN
26h 20m
Sun, Jan 14
TYN
LAX
15h 45m
Trip: 39 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
CTU
KTM
Okay 5.0

Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.

CTU
TSA
Excellent 8.0

Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional

CTU
PEK
Mediocre 3.3

The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

LAX
HGH
Okay 5.6

no vip room

CTU
LXA
Good 6.6

When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Sun, Dec 3
LAX
TYN
27h 15m
Wed, Dec 13
TYN
LAX
22h 20m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 213 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.5
Entertainment
6.6
Food
6.8
SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

LHW
KHN
Excellent 10.0

Hostess

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

Sat, Dec 2
LAX
TYN
33h 20m
Thu, Dec 14
TYN
LAX
17h 45m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

Sat, Dec 2
LAX
TYN
21h 10m
Fri, Dec 15
TYN
LAX
29h 45m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

PVG
SZX
Excellent 9.0

Wondering if I can as a n the right flight out of PVG - luckily yes...

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

LAX
PVG
Excellent 9.0

Lacked flavor... quantity was great

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

Sat, Dec 2
LAX
TYN
19h 15m
Fri, Dec 15
TYN
LAX
38h 10m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PVG
XIY
Good 7.3

Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.

The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

BOS
PEK
Excellent 10.0

Business class service

TLV
PEK
Good 7.6

The all

The food from bejing to shanghai

PEK
SEA
Good 6.0

Flight was fine, very few passengers made it pretty low key.

Food wasn't my favorite, but could always be worse. The security process at the Beijing Airport was unbelievably slow and chaotic - has nothing to do with the airline, but made catching my flight super stressful.

Sun, Dec 3
LAX
TYN
20h 05m
Wed, Dec 13
TYN
LAX
25h 40m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
LAX
Excellent 10.0

Attendants tried to make a 10+ hour flight as comfortable as possible

N/A

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

Sat, Jan 13
EWR
TYN
30h 15m
Mon, Jan 15
TYN
EWR
29h 45m
$1144
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
BKK
PEK
Excellent 9.6

Everything, meals were good.

PEK
BKK
Okay 5.6

they should really do something about tight connections. If your first airline is only barely late, it becomes a frantic haste from hell to get thru security again and to your next airline. Security needs to inspect every element of your carryon in spite of the fact you were already screened on your previous flight. They will dump out your entire bag to inspect all contents. Extremely easy to lose important things. They confiscate all spare batteries if they only appear to be high power range regardless of what the actual voltage is.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

EWR
PEK
Okay 5.6

flight was late, barely made my connection (which was also late).

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

Wed, Nov 22
LAX
TYN
41h 15m
Sun, Nov 26
TYN
LAX
15h 45m
Trip: 5 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
LAX
HGH
Okay 5.6

no vip room

HGH
LAX
Mediocre 2.0

Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.

CTU
KTM
Okay 5.0

Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.

CTU
KWL
Excellent 10.0

Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

CTU
PEK
Mediocre 3.3

The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

Mon, Dec 4
LAX
TYN
33h 45m
Fri, Dec 15
TYN
LAX
29h 45m
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Okay 5.0

I missed my flight to Osaka, cause must claimed baggage, re-checked and immigration & security clearanced in at Pudong.

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

PVG
PEK
Okay 5.0

None

Food, dirty bathroom, smells badly and more

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

Thu, Nov 30
LAX
TYN
23h 10m
Wed, Dec 13
TYN
LAX
37h 05m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

BOS
PEK
Excellent 10.0

Business class service

Sat, Dec 9
LAX
TYN
41h 15m
Sun, Jan 14
TYN
LAX
15h 45m
Trip: 37 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
CTU
PEK
Mediocre 3.3

The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

CTU
TSA
Excellent 8.0

Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional

CTU
KWL
Excellent 10.0

Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

HGH
LAX
Mediocre 2.0

Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.

CTU
TNA
Mediocre 3.3

The flight attendants were nice

Organization is poor, food is aweful, seats are bad

Thu, Nov 30
LAX
TYN
26h 20m
Thu, Dec 14
TYN
LAX
15h 45m
Trip: 15 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 75 reviews
Boarding
6.8
Comfort
6.8
Crew
7.5
Entertainment
5.9
Food
6.6
CTU
LXA
Good 6.6

When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

LAX
HGH
Okay 5.6

no vip room

LXA
KTM
Good 6.0

Flight over Himalayas was breath-taking!

Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

CTU
TNA
Mediocre 3.3

The flight attendants were nice

Organization is poor, food is aweful, seats are bad

CTU
TSA
Excellent 8.0

Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional

Fri, Jan 12
JFK
TYN
23h 30m
Mon, Jan 15
TYN
JFK
30h 21m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Nov 30
LAX
TYN
23h 10m
Fri, Dec 15
TYN
LAX
38h 10m
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1038 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

BOS
PEK
Excellent 10.0

Business class service

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

PEK
SEA
Excellent 10.0

On time

Nope

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

Mon, Dec 4
LAX
TYN
20h 05m
Fri, Dec 15
TYN
LAX
28h 45m
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3881 reviews
Overall
6.3
Boarding
6.4
Comfort
6.4
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SFO
Good 7.6

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super.

Our Vegan meals were rather tasteless and uninteresting.

TAO
ICN
Good 7.3

Crew seemed friendly.

Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear.

HKG
PVG
Good 6.3

The flight was delayed for almost an hour but I think the flight attendants did a good job on letting the flyers know what was going on.

NGO
PVG
Good 6.3

Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value.

Our Vegan meals were rather tasteless and uninteresting. The only entertainment was what we brought with us and overhead monitors.

JFK
PVG
Okay 5.3

None

Food, seat, bathroom and smells badly, stinks,

Sun, Dec 10
LAX
TYN
25h 05m
Sun, Jan 14
TYN
LAX
15h 45m
Trip: 36 days
Overall 0.0 Poor
Based on 0 reviews
*
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