Efficient and friendly staff
Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again
The aircraft crew was nice
The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.
The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard.
The transfer at Beijing was awful.
Crews were polite and helpful
Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.
overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.
food selection for vegetarians better movie selection; english in TV documentaries.
Every time the flight was late
The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .
The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.
food was decent, both chinese and western menus, but not significantly better than domestic first class on a good day biz configuration gave good privacy and leg extension
seats were hard enough to be uncomfortable for sleeping on a 13 hr flight. very narrow tunnel to fit yourself into
Actually quite roomy and comfortable seats in stretch-out mode. Slept soundly
not much in the way of food, but it was a redeye
On time departure and arrival The inflight Crew were courteous
Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.
Only served fish no other choice. Didn’t have red or white wine -only beer. They crew made me move seats so the woman next to me could have the whole row for sleeping.
My bag didn’t make it to the final destination. I was one of many people in the same situation who made the same journey originating in SF and ending in Bangkok. We had an almost 3 hour layover in Guangzhou, so I doubt that there wasn’t enough time to make the bag transfer.
It’s simply a way to get from one airport to another. Everything is adequate minus the food.
The food is really bad, and everything else is adequate for simple travel.
Friendly crew, good movie selection, USB port.
Old aircraft, tiny seats
The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!
Had a smooth flight
Very roomie and friendly service
|Flights Arrive in||Yantai Laishan|
|Flights Depart from||United States|
|Airlines||Air China, China Eastern, China Southern, Korean Air|
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