Find Cheap Flights from Washington Dulles Intl to Los Angeles (IAD - LAX)

Crew was friendly

The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available.

I sat in the middle with an oversized man next to me. His arm kept falling on to me. It was very annoying and invasive.

The crew was very helpful and kind.

Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss.

Comfy seats, great service, was a smooth ride

my entertainment system wasnt working, the headphone jack was not working at all.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

No tvs...

He flight attendants were good but the seats are terrible.

The trip to washigton was great,we were 40 min.early.

The trip back to LA was 1 hour delayed

Getting off the plane, away from the airline, and their disregard of customer service.

My flight being canceled after a three hour delay, waiting in the customer service line until four in the morning, sleeping in the airport, and having my luggage lost for nearly a week. I will never fly United again.

Delays, delays, and more delays....rude gate crew forcing economy passengers to check bags when there was still TONS of space in overhead bins for a not even full flight. Added extra hour to an already majorly delayed flight day to wait for a bag that could have easily been stowed overhead. Service was lacking. Plane was new but no real in-flight entertainment for a long flight. Uncomfortable flight all around. Will do everything I can to avoid United from now on. 14 hour travel day that should have been half the time! Haven't had such a bad experience in years.

Internet didn't work on the plane

Flight got to gate 15 earlier than scheduled.

But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim.

Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate.

They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment.