Find Cheap Flights from Los Angeles to Washington Dulles Intl (LAX - IAD)

Bad service, delay flight, crew not smile and food being a delay flight as courtesy not even a free meal?

My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there.

Seats uncomfortable, even in first class. Food a joke for a 4 hour class. No pillows, even in first class.

Nice flight and great service

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

My preassigned seat was apparently given to another passenger so I had to sit in the last row, next to the toilet, with no reclining seat. The VA rep said this hapoend because I'd made my reservations through an outside entity. I was unaware If that policy but will be more attentive the next time.

safety presentation, flight attendants, seat comfort and room were excellent. very satisfied with the flight.

can't say.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

-Blue lighting and head space makes the plane feel more open. -Staff was patient considering the unfair backlash they were getting for the recent abuse of a United passenger. -Seats were well cushioned. -I arrived home to my family alive, unhurt, and safe.

-2 hour delay (especially after I arrived 2 hours early) is unacceptable. -Overhead bins too low over our seats. We can't stand up straight at our seats making it very difficulty to get in and out of our seats. -Couldn't access entertainment on my Mac laptop. -Bathroom closets are too small. Floors in the bathroom were consistently wet because the sink is too small for people to wash their hands. -Two bathrooms for the majority of the passengers on the plane is just not enough and you know it. It's pretty uncivilized. It creates a line at the back of the plane covering at least 5 rows. Then, your aisles are too narrow. So we have to rub our bodies up against each other to let people squeeze through. -I think you guys could do better than one tiny bag of pretzel mix for a 5 hour flight. -Let's get upper management flying in economy across the country and see what they would change.

The gate was so far away. And the AC wasn't working in their terminal

Significantly late & rude, as usual.

Had row all to myself--that's a rarity

1hr departure delay

Extra legroom

No free entertainment options

On time

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

United

I finally got there

United made me miss my connection flight for another United flight..

Flight was smooth, I slept nose up to touch down with no issues.

By the end of the flight...somehow the attendant got...maybe she had not been so helpful, and tried to make up for it

Was sold an upgrade on that phone, that was not really anything but moving my forward. Not to the bulk head seat I wanted. Attendant just didn't seem to want to be there on flight. Also, at boarding, person did not want to be there. Instead of helping me w/question, sent me to a "help" counter in another part of airport, where there was no one... then came back, said...there's no one. She got on phone and called, told me I was wrong. After my question was finally answered...none to happily, i.e. next time go back to counter... I went for food, and in fact I was a counter sent to, woman was back...but she had left it empty. Truly, flight out to LA on American Airlines, told by attendant how nice my manners where. Really surprised by # of people working flight who very clearly didn't want to be there or help. This is the first time I have flown Virgin (I did it one way home). I fly between DC and LA all the time. I've never written this kind of review. And I'm an easygoing person...you for sure have lost a future customer. Also: noticed flight was about 40% empty. On my Sunday flights on United is full...Same time...day...there's a reason your flight was so empty. Bad business.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

I did not have the food or use the entertainement.

Nothing. It was an excellent flight.

Reception re telephone service, after finding the phone number.

Crew was not helpful re food and working the computer.. FA wore perfume---awful.