Find Cheap Flights from Los Angeles to Washington Dulles Intl (LAX - IAD)

Pros: Crew Entertainment

Cons: Two hour delay

Cons: I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional.

Pros: Nothing.

Cons: They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers.

Cons: first class service

Pros: Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

Cons: See above.

Pros: The crew was wonderful; I purchased a business class seat, which was comfortable (although I could not tell the difference between business class and coach seats).

Cons: The food was horrible - nothing fit for a person who is diabetic or vegan or non-dairy. And the price was outrageously high for what one received.

Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.

Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.

Cons: Seats with little cushion that make you sit virtually upright for over 5 hours.

Pros: Both flights on time. Boarding slow but organized

Pros: punctual and crew was very nice

Cons: old aircraft so each seat didn't have individual screens for entertainment

Pros: Left on time

Pros: I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it.

Cons: I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine.

Pros: Nothing.

Cons: They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers.

Cons: The gate was switched at the last hour for no apparent reason to a gate that had a delayed flight. My flight was delayed an hour as we waited for the first flight to depart and then my flight to deplane, get cleaned, load and depart. Not sure why this needed to happen.

Cons: first class service

Cons: I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional.

Pros: The flight was relatively short and uneventful.

Cons: The workers at the airport, airline door, and flight attendants were all very rude. After sitting in LAX traffic for over 2 hours, they could’ve at least attempted to be friendly and helpful. I swore I’d never fly United again, and this solidified my opinion.

Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.

Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.

Pros: The crew was wonderful; I purchased a business class seat, which was comfortable (although I could not tell the difference between business class and coach seats).

Cons: The food was horrible - nothing fit for a person who is diabetic or vegan or non-dairy. And the price was outrageously high for what one received.

Pros: The aircrew on my flight to Washington was courteous and efficient. It was a red eye so mostly slept. I understand why the seating has become more cramped and can accept that.

Cons: The ground crew at the United station at LAX were outrageous. They told me they were tougher than other airports, and they harangued the Economy passengers actually telling them that the Economy ticket didn’t allow them anything. “That it wasn’t worth buying an Economy ticket.” Why do they sell them? These people need some serious customer relations retraining.

Pros: Also...spacious seating by coach standards

Cons: Never a fan of boarding zones but it was fine

Pros: Premium seating has more leg room

Cons: Entertainment system down. WiFi worked intermittently and was very slow. Without the system, food service was nonexistent. I actually asked for food to purchase only to have an attendant walk to ‘check’ and never return. Abysmal.

Pros: Crew Entertainment

Cons: Two hour delay

Pros: Roomy seats and all together comfortable.

Cons: There wasn't anything we did not like.

Pros: Most of the crew were friendly but some board and inattentive

Cons: Paying for food and movies

Cons: Seats with little cushion that make you sit virtually upright for over 5 hours.

Pros: Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

Cons: See above.

Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.

Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.

Cons: I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional.

Pros: Nothing.

Cons: They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers.

Pros: The selection of movies

Cons: Noisy unfortunately second to last row on the plane near bathroom noise and traffic. Loud conversations behind me. At one point a woman started playing music on a device and singing loudly. This was a night flight. I think one of the passengers finally asked her to stop, I would have thought one of the flight attendants would have approached her

Pros: Nothing I can think of at the moment.

Cons: I didn't like anyt of it.

Pros: Left on time

Pros: Service for wheelchair was excellent with staff at checking counters

Cons: Seats uncomfortable, even in first class. Food a joke for a 4 hour class. No pillows, even in first class.

Pros: Had row all to myself--that's a rarity

Cons: 1hr departure delay

Pros: Nothing I can think of at the moment.

Cons: I didn't like anyt of it.

Pros: Short boarding, extra seat, arrived early

Cons: Nothing

Cons: I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional.

Cons: first class service

Pros: The aircrew on my flight to Washington was courteous and efficient. It was a red eye so mostly slept. I understand why the seating has become more cramped and can accept that.

Cons: The ground crew at the United station at LAX were outrageous. They told me they were tougher than other airports, and they harangued the Economy passengers actually telling them that the Economy ticket didn’t allow them anything. “That it wasn’t worth buying an Economy ticket.” Why do they sell them? These people need some serious customer relations retraining.

Cons: The seats are so uncomfortable, they force you to slouch. They should support your lower back instead.

Pros: Did not have any food so an N/A option for this category is needed.

Cons: The exit, economy plus seat I chose was described as limited recline when it fact the chairs do not recline at all. I was so disappointed. Had I known this, I would have chosen a different seat. My neck was hurting by the end of the flight.

Pros: Excellent experience.

Cons: Nothing.

Pros: many movies

Pros: Comfortable seating and attentive service

Cons: Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen.

Pros: Had row all to myself--that's a rarity

Cons: 1hr departure delay

Cons: Significantly late & rude, as usual.

Pros: Crew Entertainment

Cons: Two hour delay

Cons: I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional.

Pros: The selection of movies

Cons: Noisy unfortunately second to last row on the plane near bathroom noise and traffic. Loud conversations behind me. At one point a woman started playing music on a device and singing loudly. This was a night flight. I think one of the passengers finally asked her to stop, I would have thought one of the flight attendants would have approached her

Pros: Nothing, didn’t fly

Cons: I purchased insurance in the event my circumstances changed and I couldn’t fly. My circumstances did change and I ended up not flying. When I contacted Alaskan, they “reimbursed” me for the flight but simultaneously charged me $125 as a change fee. The result was no benefit from the insurance, and a loss of my money as a result.

Cons: Seats with little cushion that make you sit virtually upright for over 5 hours.

Pros: The aircrew on my flight to Washington was courteous and efficient. It was a red eye so mostly slept. I understand why the seating has become more cramped and can accept that.

Cons: The ground crew at the United station at LAX were outrageous. They told me they were tougher than other airports, and they harangued the Economy passengers actually telling them that the Economy ticket didn’t allow them anything. “That it wasn’t worth buying an Economy ticket.” Why do they sell them? These people need some serious customer relations retraining.

Pros: Excellent experience.

Cons: Nothing.

Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.

Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.

Cons: flight was delayed

Pros: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Cons: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

Pros: Great entertainment options!

Cons: The seats are still too small. I also wish there were hot options for food.