Find Deals on International Flights to Des Moines

My wifi didn't work

Pilot was informative.

Why are there no more blankets?!?! Or if there are - they are for First Class only. Ridiculous

I paid for extra leg room and I got it. The only thing I was in the row right behind first class they require you to put all of your carry-on above even a purse. I had never had that before but I guess that's common practice.

I liked the fairs. plane was nice friendly crew

My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat

Very uncomfortable seats

They charged extra for everything. $45 for a checked bag, $3.00 for a can of soda or snacks and up from there.

Easy

The bag service

The flight delays

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

The schedule was not good and I was needed to take later flight than I ordered.

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

Timing and ease of travel

Nothing

timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted

passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay

For exception of price there is nothing I liked about

Uncooperative ground crew App doesn't work if you are not from the US

Fight was changed then late

Nothing. Just the pilot

Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund.

Even on a big ole B777 you better upgrade to bigger seats

organized boarding, quick and professional, flight crew was awesome, very comfortable flight, much appreciated no

No entertainment options on 2+ hour flight. Would have been nice to have.

Great movies and food

Being delayed

I liked the fairs. plane was nice friendly crew

My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat

Plane was comfortable and clean

Nothing

I got the same seats with my kids

That I missed my flight back to Denver and had to pay for a new flight for the next day

Very uncomfortable seats

Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight

The schedule was not good and I was needed to take later flight than I ordered.

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

Great movies and food

Being delayed

Being delayed

The flight was on time and I was upgraded to First Class!

Bumpy

Liked the smooth flight and newness of plane.

Narrow seating. I even upgraded to stretch seating but couldn’t tell! Cranberry juice was $2.99. But the BIG thing is that my luggage never made it onto the plane. Having to change all my plans due to lost luggage. Ugh

Easy

They charged extra for everything. $45 for a checked bag, $3.00 for a can of soda or snacks and up from there.

Very uncomfortable seats

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

Efficient

Delayed departure; cramped seat; minimal amenities

Everything was on time and on schedule.

No food.

Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

Flight was delayed.

The flight was on time and I was upgraded to First Class!

Being delayed

The flight was on time

Tiny bathrooms

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

They charged extra for everything. $45 for a checked bag, $3.00 for a can of soda or snacks and up from there.

Crew was great. Tickets great price

I was surprised to pay for carry on. Raise the price $40 and make it free. All drinks had a cost...$2.99 for juice? Crazy

Very uncomfortable seats

We had an uneventful flight

Didn’t depart until 1055 pm. One hour later than scheduled

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Everything

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

Service

Nothing

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

Overall everything was fine.

The plane was delayed quite awhile due to ice on the plane and loading baggage.

They ran out of blankets, earphones on the flight

The plane went where it was supposed to go.