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Pros: "Yes seats were okay."

Cons: "The power outlets did not work."

Cons: "Delays on departure and arrival."

Pros: "Very well organized, smooth boarding, early arroval"

Pros: "This time within the last couple months the trip a lot better."

Pros: "Yes"

Cons: "The child not screaming the entire plane ride"

Pros: "JetBlue never disappoints. Professional through and through."
Cons: "Nothing."

Cons: "Awesome and early !"

Cons: "TVs were"

Pros: "Everything"
Cons: "Nothing else"

Cons: "Late and shifting "reasons.""

Cons: "turbulence and delay, all weather related"

Pros: "I just lost my husband and I was flying to go bury him in P.R. I told them I have been having anxiety attacks and if they can please put me in an isle sit so I wouldn't feel like I was trapped sitting between two people. So understanding and they put me in an isle sit second row of the airplane. Will never forget how kind they were to me thank you JetBlue."

Cons: "Too late"

Pros: "I love it"
Cons: "No food"

Cons: "Had to wait over 1/2 hour on runway because there gate was not available when we arrived in Austin."

Cons: "It was great. I slept and did not partake in any hospitality."

Pros: "The best company"

Pros: "All our flights with jetblue were excellent"

Pros: "I had 2 hours of napping which was very much needed."

Pros: "Professionalism"

Cons: "Not acceptable for plane to be 100 minutes for no real reason"

Pros: "Every. Thing"
Cons: "Nothing"

Cons: "Long lines at TSA..."

Cons: "Nothing"

Pros: "Non stop"
Cons: "Rough weather"

Pros: "非常好的服务 机位也宽 舒服 下次回国还会订南方航空公司的机票"

Pros: "The service, the way they all dress so professional"
Cons: "Can't think of anything"

Pros: "Lisa was great . Thank you for making my trip so pleasant"

Pros: "The staff were sweet and knowledgeable."
Cons: "N/A"

Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."

Cons: "Never got on it."

Pros: "Everythin"
Cons: "Nothing"

Pros: "Exactly as scheduled"
Cons: "Na"

Pros: "It was very nice"

Pros: "Nothing"

Cons: "The TVs didn't work for instances. Poor food (bag of snack with Coke)."

Cons: "waiting for my luggage"

Pros: "Overall"

Pros: "Also on time."

Cons: "Some televisions were broken and headphone jacks weren't working."

Cons: "We were waiting on the taxieway for 45 min after we landed."

Pros: "Efficientcy, gracious, helpful dealing with luggage"
Cons: "Nothing much."

Pros: "JetBlue airways is always great."

Pros: "I liked the snaks and service."
Cons: "You should have more movies available."

Pros: "JetBlue is always reliable...love to fly with them!"

Pros: "Everything"

Pros: "Still not on Boston:0/"

Cons: "Boarded half hour late. No explanation. Pretty standard on Cape Air these days"

Pros: "The pilot was amazing"

Pros: "Crew."
Cons: "Terminal."

Pros: "Amazing view"
Cons: "Warning about what to take from carry-on, since it wasn't available during flight"

Pros: "Chance to see the coast and internal from above"

Pros: "Cape Air never disappoints. A great option other than driving . Not to mention a great value"

Pros: "I flew in from Houston, TX to visit family in Sharon, VT. The closest major airports are Boston and Manchester and both are several hours away. For a few extra bucks, I can fly to Lebanon, NH thanks to Cape Air and save my family members hours and hours of driving. Very convenient. The Cape Air staff and pilots are always super friendly!"
Cons: "The plane can be kind of loud; it is certainly a good idea to pack hearing protection."

Pros: "Reach early"
Cons: "No ac but it’s ok"

Pros: "Considering I was a bit scared flying on a small plane my pilot was excellent. I enjoyed this flight so much. It was spectacular!"

Pros: "Flight from Havre to Billings was fine, from check in through security and to the flight. Smoke from CA, OR, NV fires really limited the view, but CapeAir did fine with their service"
Cons: "Seats are a little small, but that is to be expected in such a small plane. Other than that, the flight was great."

Pros: "Excellent woman taking care of a delayed flight. Handled passenger and boarding process as well as check in beautifully and so kind and efficiently!!"
Cons: "The delay due to mechanical problems"

Pros: "Staff were great - courteous, professional and friendly. Plane was a fun experience as always."
Cons: "Not Cape Air’s fault, but the smoky haze (from fires in CA, OR, NV) diminished some of the long views - vistas were not quite as beautiful as on past flights."

Pros: "All except TSA check"
Cons: "TSA check for domestic flys"

Pros: "Friendliest flight crew, airport attendants and security agents anywhere."

Pros: "Crew was pilot and helpful in explaining the situation to me."
Cons: "Got bumped from a flight to make way for a pilot in training. The fact that this happened on christmas eve made it even worse. Had to wait until boarding to find out that was being bumped and was told I shouldn't have been allowed to check in."

Pros: "I was pleasantly surprised by everything! It was easy staff was friendly and the piolet was great! What more can be said! Planning on using Cape Air again!"

Cons: "We were left waiting after the flight we were booked on took off full. Had to wait another 45min to have a private flight with no copilot."

Pros: "You see there was a terrible storm that closed the EIS Beef Island Airport. But because I booked through ya'll I was totally screwed. The individual Airlines are not permitted to rebook my ticket because you are a third party carrier. and You would not rebook because the airline could not change the flight status on the first plane from Mayaguez to San Juan - that flight was not cancelled due to the closure but because I would be stuck in San Juan for possibly 2 days with no money and no where to sleep, well you get the point. So InterCaribbean and Cape Air came to the rescue and after a 4-5 hour ordeal and having to travel to Mayaguez airport I am now rebooked."
Cons: "Y'all and will never ever ever book through a third party again."

Pros: "Friendly & informative pilot, smooth efficient ground crew: they didn't bang up my vintage Levi's back pack..."
Cons: "No complaints...A+"

Pros: "My first time on a such small plane and the ride and the landing were very smooth with great views!!"

Pros: "Still Stuck in Nantucket. Cape Air cancelled my flight and then didn't put me in another. I'm still stuck in Nantucket."

Pros: "The flight itself was nice"
Cons: "Being delayed and the process of dealing with the delays was a real headache"

Pros: "I sat in the copilot seat since plane was so small."
Cons: "Delayed so I missed my connection in Boston. I ran to catch it but the door was closed and they wouldn't let me on, even though plan was still sitting at the gate. I had 8 min to spare."

Pros: "Got me to Boston, eventually, safely. Nice view from low altitude. Plane provides for an intimate experience with pilot and fellow passengers"
Cons: "2.5 hour delay with no information or confusing information about departure prospects."

Cons: "Landing crew in Boston was rude, bossy, and repetitively sciolding, just because I touched the door of the plane. No instructions nor to or warnings were posted, but he kept harassing me and the other passengers.about "our safety"."

Pros: "The flight itself was good, pilot was nice, I got to sit in the copilot's seat which was fun."
Cons: "At the Nantucket airport, they don't let you through security until your flight is called. I heard mine called and went up but the woman at the desk said she hadn't heard it so wouldn't let me through. Ten minutes later, I'm being paged over the intercom. Again, I wasn't let through until I tracked down someone from the airline. By the time I finally got through, my flight had gone and I needed to be rebooked. Incredibly frustrating as the intercom is the only way to know what's going on with your flight, so I couldn't look at a board or anything to know the status."

Cons: "My flight from Rutland to Boston was unexpectedly cancelled with very little notice. I could not reschedule my trip because I needed to catch a separate flight from Boston. My alternative was to drive there and stay the night in a hotel, which was expensive and frustrating. I will be calling for a refund."

Pros: "The pilots were really friendly, the plane was comfortable, and the trip was short. Nice take off and landing. Very smooth."
Cons: "The lady behind me kept showing my seat around and pulling on my hair. Apparently she didn't have enough room or something because it lasted the whole 45 minutes. We hit some turbulence which was pretty rough but not terrible. would have been nice to have arm rests. Also boarding and take off was late and which made me late to my appointments."

Pros: "The view from PR to St Thomas was amazing!"
Cons: "The departure was late for no apparent reason that complicated my meeting with family members in St Thomas."

Cons: "Convenience"

Pros: "The flight was on time and it was a great flight on a nice sunny day! We arrived earlier than informed at the time of takeoff."

Pros: "Great timing"

Pros: "Nothing!"
Cons: "The flight was cancelled because of engine trouble. As a result we miss our connecting flight to our final destination."

Pros: "They plain didn't crash although it sounded like that was likely when we were taking off."
Cons: "The lack of ear protection to cancel out some of the loudness of the small aircraft would have been REALLY nice."

Pros: "All aspects of the flight were smooth on a nice day and I really enjoyed flying at 7k feet. A lot of people don't like flying in small planes but I do. There is no bathroom, food or entertainment available and all of your bags go into cargo. I was the only passenger so it felt like a chartered trip. Arrived about 5 minutes early."

Pros: "Great service and quick flight from Lebanon to White Plains. Super convenient and the crew was very friendly."

Cons: "taking off almost an hour late for a 20-minute flight. poor planning re weight restrictions so that luggage for several passengers had to be put on a future flight. no information given re delay."

Cons: "The flight was delayed for over an hour. Nothing was said by anyone at cape air until i asked the attendant at the desk, which led to an announcement being made 45 mins into delay."

Cons: "Booked with Cape Air a month before our trip to Bimini. We had quite a few reasonable trip options but decided the float plane would be fun. One week before our departure Cape Air cancels the tickets. No explanation, no rebooking, just a "I'm sorry, too bad, go find something else," we ended up paying full fares through United for another $1000. So much for our affordable weekend getaway. Thanks Cape Air."

Pros: "It was my first solo flight, as well as first flight in a small plane. Quick, easy check in and boarding in Mayaguez, PR. In San Juan, exiting and meeting family was not easy, due to terminal design. Overall, great experience."

Pros: "It's great having the convenience of these flights."
Cons: "People know there is a security process to go through. Make it clear what you need in advance. There is no need to be rude in any way."

Pros: "But it came on the next flight to Rutland and was delivered to my house that evening."

Pros: "Everything"

Pros: "I'd probably pay for this flight as just an entertaining ride from above to see Puerto Rico."

Pros: "Good, efficient flight to Bar Harbor from Boston!"

Pros: "There was no food or entertainment so you should include a column in the survey that reads: N/A Otherwise excellent pilot!"

Pros: "Great. But you have to not be scared of small planes. The plane only seats 8 people. You can high five the pilot."
Cons: "Very small. I'm 6'4" very tight fit"

Cons: "AIRPORT SHUT DOWN TO EARLY AND NO AVAILABLE CAR RENTAL WITH DEBIT CARD. I BECAME STUCK WITH USING TAXI CAB."

Pros: "Pilots, checking in and boarding process."
Cons: "Nothing"

Pros: "Our pilot, Danielle, was very professional and friendly. The flight was absolutely beautiful. The flight was 22 min in a Cessna, so no food or entertainment needed."