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Pros: "Comfortable seating with lots of legroom; clean; ease of boarding and de-boarding; on time; nice variety of entertainment available ; everything was timely!"
Cons: "Some of the channels on the direct tv were not available throughout the whole flight; one flight attendant was not very friendly (she wasn’t rude either)."

Pros: "Seat was comfo"
Cons: "This lady farted the entire plane ride so maybe if she wasn’t there"

Pros: "I liked the take off and the landing, the two things I hate most, especially the landing... It was smooth..."

Pros: "A good experience over all"

Pros: "It was a good flight and the crew was great."
Cons: "No USB outlets on the flight."

Pros: "Crew was informative and nice"
Cons: "Snacks"

Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"

Pros: "Competent staff"
Cons: "Rude TSA employee"

Pros: "The crew on flight was awesome"
Cons: "Flight was delayed and late for my trip"

Pros: "Landed early"

Cons: "We left early and arrived 15minutes early but waited on the tarmac for 35minutes."

Cons: "Delayed flight... as usual."

Pros: "Nothing"
Cons: "I dont know because we havent gotten there yet."

Pros: "Flew to JFK from Jax and back and both flights left on time. Return flight landed 30 minutes early. Seats were comfortable enough. Movies were good. Flight crews attentive"
Cons: "Nothing was bad"

Pros: "Friendly Service"

Cons: "Delayed by 30-40 mins"

Pros: "I was pissed . I got to the airport on time and the delayed flight made it that i spent money for food at the airport and sit on the floor for 4 hours."
Cons: "I was pissed . I got to the airport on time and the delayed flight made it that i spent money for food at the airport and sit on the floor for 4 hours."

Pros: "Onky 1 flight attendant did a wonderful job seeing to everyone's safety & needs in a courteous way with a beautiful smile. Plane was delayed due to weather & she handed out water as we sat in the plane waiting for the storm to pass. When finally off the ground she managed to serve drinks to all & pass out an assortment of goodies from which we could choose. Southwest simply gave out pretzels on one trip & peanuts on another. Thanks for the selection Jet Blue! She did all this single handedly during a pretty quick flight."
Cons: "The terminal had very limited area for device recharging at a charging car so we had to stand if we wanted to use our devices while charging. And there were not enough plugs / ports for all who needed to recharge. The overhead storage was pretty tight too, I really had to turn & shove my small-ish luggage into place."

Pros: "TSA pre check!!!"

Cons: "Flight was delayed 4 times"

Pros: "Clean plane , immaculate uniforms and very cordial and respectful and responsive crew!"
Cons: "N/a"

Cons: "There was this crew member (blond) which had an additude. She was passing by with water and I told her I also wanted cookies she jaa is I didn’t ask you if you wanted snacks you got to wait! Def looked like she didn’t enjoy or like her job"

Pros: "On time boarding and slightly early arrival"
Cons: "Sound of headphones was poor - staticky and garbled. It was hard to understand all conversations."

Cons: "Due to bad weather my flight was delayed more than once."

Pros: "Free snacks and tv"
Cons: "N/A"

Pros: "Fast loading"

Cons: "The seats were small"

Pros: "Efficient"

Pros: "Larger seats, friendly crew"
Cons: "NA"

Pros: "Many good snacks."
Cons: "Mediocre experience."

Cons: "Delay & entertainment didn’t work. Problems with sound. I paid for extra legroom"

Pros: "Everything about the flight was great, except..."
Cons: "It was way too cold. Get the heat turned up on that thing!"

Pros: "Everything was perfect. The tickets, the way I was treated and the seating was plenty of room and service on the plane.Very professional."

Pros: "Good leg room, TV on every seat. Easy boarding and unloading"

Pros: "I slept throughout the flight with no bother at all. There are no complaints at all. I give this 9/10."

Pros: "Service, organization, care for passengers, even the flight attendants were funny and cracking jokes over the mic. Impeccable"

Pros: "Roomy seats and satellite TV"
Cons: "Flight was delayed, no explanation, moved the gate without PA announcement"

Pros: "Crew, tv"
Cons: "The last few times I have flown Jet Blue, delays and cancelled flights really upset my travels besides a 3 hour wait last week to take off from JFK. We all sat on the plane taxing for 2 hours, no fun."

Pros: "Professional all the way. Great leg room excellent, friendly boarding experience. Well organized. Very comfortable and spacious gate accommodations. Good service on board as well as movie and tv selection. Flights were on time and luggage delivered promptly. All around 5 stars."
Cons: "Nothing."

Pros: "The flight was smooth"
Cons: "Flight delayed for 1 and 30 minutes,rookie tow truck driver took him 20 min to dispatch aircraft,Pilots started the engines at the gate to make sure they start making money do to flight plan delayed and mechanical trouble shooting"

Cons: "No decade coffee"

Pros: "The snacks were fresh"
Cons: "Several delays, long wait time AFTER we were COMPLETELY boarded, non-communication between staff & passengers regarding WHY we sat on plane for at LEAST an HOUR after boarding, and flight personnel not double checking to make sure that all passengers had something to drink after the snacks were given. JetBlue needs to get it together!!! I will DEFINITELY avoid them in the future!!"

Pros: "I love JET BLUE...after travelling internationally with United and Ukrainian International Air...Jet blue was an absolute delight!. Love the WIFI and unlimited snacks! Great entertainment options and super friendly staff!"

Pros: "The Jet Blue Crew- They were very nice and helpful. Even though the plane was very late and many people were questioning the girl at the counter she remained calm and as helpful as she could be with what information she was given to relay to passengers. The seats were roomy for the size plane."
Cons: "Plane was Very late and being the last leg of our flight and not knowing when we will be able to make it to our destination is very frustrating. However, it was due to a thunderstorm so I am glad they put safety first."

Pros: "Great price great service for all staffs in all areas"

Pros: "Legroom and entertainment variety"

Cons: "We ( I and my son 8 years old) flighted after 7 hours delaying . We were hungry and cold at airport . No body comlimented any thing and did not asked what we need . In 21 th centry , in USA , in domestic lines 7 hours .. than when we come jax airport there was no one of suitcases. One was demeged . It was worst flying experience . So that score"

Pros: "At least there were outlets for charging in the gate area. Delayed baggage was delivered to my home promptly."
Cons: "I can't believe that I paid for the privilege of being forced to (not) sleep on the airport floor and having my checked baggage ransacked and stolen from. Flight cancelled, cust svc apathetic at best, only options involved next day flights and refused me meals or hotel. Slept on airport floor, paid 3x value for horrible meals. Arrived home to find my baggage delayed. Upon arrival, I open my checked bag to find items stolen from it. Called customer service to report it and was told, it happens, here's a flight credit, now go away (paraphrasing). Great, a flight credit for an airline that I will never fly on again. I can't believe that I paid you for the pleasure of getting ripped off literally and figuratively."

Cons: "No wheelchair assistance provided even though we had requested for while booking the ticket."