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Television

No drinks or snacks

Going back home to the US

I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too.

Flight Attendants!

When flight arrived late, the plane then required maintenance. After boarding, we were told the fuel vehicle was out of fuel. A small fuel truck was then called in, and it failed to operate. The Captain made a decision to deboard due to outside temperature with little air-conditioning...amd mid-deplaning...fueling was complete amd passengers were told to go back to seats. Flight Attendants were amazing throughout this incompetent ground crew ordeal.!!! Captain was Great as well...his effort kept all informed and sought the best possible outcome for his passengers!!!

Quick

Couldn't get own crew closed gate and would not open door.

Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late.

The service was excellent and the flight on time. Love American.

The seats have been refurbished and if you are a plus size the seats are uncomfortable.

The service was excellent and the flight on time.

The seats have been refurbished In the narrow size.

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

Smoothie landing

Only one snack

The crew was awesome! Best flight I've ever had.

?

Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

The food was just ok.

Flight Attendants!

When flight arrived late, the plane then required maintenance. After boarding, we were told the fuel vehicle was out of fuel. A small fuel truck was then called in, and it failed to operate. The Captain made a decision to deboard due to outside temperature with little air-conditioning...amd mid-deplaning...fueling was complete amd passengers were told to go back to seats. Flight Attendants were amazing throughout this incompetent ground crew ordeal.!!! Captain was Great as well...his effort kept all informed and sought the best possible outcome for his passengers!!!

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Video access

Too hot, too crowded

Television

No drinks or snacks

Customs massively backed up. Somewhat disorganized

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Quick

Such tiny seats.

Nothing.

I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience

Arrived safely.

Noisy children.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

Crews were nice

Television

No drinks or snacks

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

Quick

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

Smoothie landing

Only one snack

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

The fact that I was so relaxed.

The food

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Television

No drinks or snacks

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

Smoothie landing

Only one snack

On time departure and arrival, smooth ride

Again 30 minute delay to get internet working. At least this time they communicated the issue.

Customs massively backed up. Somewhat disorganized

Friendly crew and on time flight

N/A

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Television

No drinks or snacks

All other stuff good

No music options for entertainment

The crew was awesome! Best flight I've ever had.

?

Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

Going back home to the US

I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too.

Video access

Too hot, too crowded

The food was just ok.

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

Customs massively backed up. Somewhat disorganized

Going back home to the US

I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too.

I was surprised by the amount of snacks and drinks on such a short flight.

Customs massively backed up. Somewhat disorganized

Quick

The food was just ok.

Crews were nice

The food was just ok.

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Friendly crew and on time flight

N/A

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

The service was excellent and the flight on time.

The seats have been refurbished In the narrow size.

I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience