Reviews for Ace in Long Beach
- All reviews 100%
May 28 2017
Cons: Out of the way place, no instructions or clear directions to location, customer service and attitude was horrible
May 3 2017
Good service bad car
Pros: The associates were kind, and helpful
Cons: My 2003 hyundia accent had more features than this car. I know I signed up for economy, but i didn't realize it would only have one key hole, no electric windows, no power locks. Just wish that was more clear when i paid for the car. Needless to say I won't be renting from Ace again.
Apr 24 2017
Cons: Only needed the car three weeks out of the seven I reserved it for, but they allowed me no refund and charged me for seven days. Car was in poor shape and had high miles for a rental (over 25,000).
Mar 6 2017
Quick and easy
Pros: Speedy and friendly customer service. Instructions and rental process were clearly explained. Shuttle to/from the airport to rental office is quick.
Cons: None that I can think of. The process was honestly quick and easy.