Reviews for Ace in Long Beach
- All reviews 100%
Jul 10 2017
Pros: Door to rental agency has green canopy and is between hotel door and Mexican restaurant, Car was ready and clean. No problems with it. Once the paperwork was completed, everything went a lot faster.
Cons: Service could be faster. Business hours could also be expanded.
May 28 2017
Cons: Out of the way place, no instructions or clear directions to location, customer service and attitude was horrible
May 3 2017
Good service bad car
Pros: The associates were kind, and helpful
Cons: My 2003 hyundia accent had more features than this car. I know I signed up for economy, but i didn't realize it would only have one key hole, no electric windows, no power locks. Just wish that was more clear when i paid for the car. Needless to say I won't be renting from Ace again.
Apr 24 2017
Cons: Only needed the car three weeks out of the seven I reserved it for, but they allowed me no refund and charged me for seven days. Car was in poor shape and had high miles for a rental (over 25,000).