Reviews for Enterprise in Long Beach
- All reviews 100%
Nov 5 2016
I never got my car.
Cons: The Kayak site said there was a shuttle from LGB airport to this Enterprise location. There wasn't. They wanted me to take a cab to the company whose tagline is, "We'll pick you up." Instead, I called them and they transferred my reservation to the Enterprise location at the LGB airport. They promised me the rate would be the same. Unfortunately, they then tripled the cost of my reservation. I walked 10 feet over to the Alamo counter and they gave me a car for my original rate. I'll never use Enterprise again.
Oct 29 2016
Pros: Quick pprocessing/pick up; Even drop off at 11:30pm was easy and fast. Friendly and personal staff I originally booked on line and got a better rental fee, but walking into Enterprise shop and .after being processed I noticed I was charged a Higher rental fee. So I called Enterprise regarding this matter and they quickly and politely corrected it . Thank you!
Cons: Car seats were stained
Oct 28 2016
Worst worst service
Cons: Worst service ever. They don't talk good as well. They charge more for insurance. Staff is very poor. They don't have complete knowledge. Will never choose this location.
Oct 24 2016
People who work there dont have any coninication b
Cons: Bad service. I had to go to 3 different branches and and went back and forth minimum 6 times and service was bad all 6 times I asked to speak to a manager they did not allow me to