Reviews for Enterprise in Long Beach
- All reviews 100%
Feb 20 2017
Amazing customer service
Pros: The staff here is amazing. Super friendly, knowledgeable, efficient. They went out of there way to help me find the perfect car.
Feb 15 2017
Read the fine print
Pros: Our car was clean and was a great price.
Cons: They've recently changed their policy so you cannot secure your vehicle with a credit card and pay cash. Several people in front of us in line had the same issue. The employee working the counter was extremely rude about the change. In his defense, I'm sure he was probably getting yelled at often; but he was extremely unprofessional. As he told me several times, I should have read the fine print, so I'm passing that advice into you now.
Jan 3 2017
No rental car
Cons: I paid a $45 deposit for a rental car that was never reserved so we were stuck without a car. I want a full refund. Terrible service!
Jan 2 2017
Long Beach rental
Pros: The staff was friendly , they made picking up the car an easy process.