Reviews for Avis in Long Beach
- All reviews 100%
Dec 5 2016
Cheated by Avis
Cons: I was asked whether I wanted CDW or full insurance, not whether I wanted insurance at all. Upon return of the car I was charged a "fuel service" fee despite having refilled the car with a receipt to prove it.
Nov 19 2016
Love how quick and easy the drop off was.
Pros: How quick and easy the drop off was.
Cons: Nothing to dislike.
Nov 17 2016
Pros: Easy pickup at Long Beach.
Cons: Not a fan of the tablet GPS. Spent half an hour trying to operate the GPS. Ended up just moving the car a few yards and then it started to operate. We were given a Jeep which wasn't as comfortable as a standard sedan which is what I thought we would get. Lucky I wasn't driving as I wouldn't be able to see over the dashboard!
Oct 5 2016
Pros: pu and drop off was fast
Cons: lack of customer service when picked up car, no smile no friendlness,asked for a map and office did not have, with no offer to help us bring luggage up stairs to car