Reviews for Budget in Long Beach
- All reviews 100%
Sep 15 2016
Maintenance and cleanliness
Cons: The Car is not clean, and two tires had a low pressure
Sep 14 2016
Car was not available, so had to pay more to get a
Pros: Checkout was smooth. Car was clean and ran well
Cons: Not getting the car that I had booked. Having to pay extra for the car because the car size I had booked was not available.
Aug 23 2016
Pros: Clean car, small hold on credit card.
Cons: Long wait in line, counter person gave me wrong space for car and wrong color making me go back and wait in the long line again, no clear direction on return, had to check in with a guy outside and then go inside to check out with another person. Excessive, especially for people needing to catch a flight.
Aug 18 2016
No one at the Budget counter
Cons: Every other rental agency was present at 10:05, except the one I had the misfortune of reserving, Budget. They told me they leave at 10. Long Beach is a tiny 10 gate airport, we were the last flight in and everyone else knew about it. Why do they take my flight info if not to see that my 25 minute delay would inconvenience them 5 blessed minutes?!? No one else had cars. It ruined my trip. Ten other people were also stranded. Never again.