Reviews for Alamo in Cancun
- All reviews 100%
Sep 2 2017
Pros: Good: the staff was very helpful. The vehicle ran well. Drop off process was easy & quick. The shuttle drivers were helpful and courteous. The lady at the airport when we first arrived was very nice and very helpful
Cons: NOT GOOD: They had the wrong vehicle for us. We specifically asked for a Jeep during the initial phone call rental arrangements, and were told that they would have one of three models available with no problem. The initial vehicle had obviously low air pressure in the front tires, and they have no ability to add air, or even check the air pressure, at the facility. The worst was the unexpected pricing. I will be filing a dispute claim with Alamo today because of the excessive charges that built up throughout the rental process, resulting in over $525.00 for a 4 day rental of a small Jeep. Unacceptable.
Aug 13 2017
Cons: Didn't rent very expensive. It shows on price on line and you get there they give another price plus there insurance is very high is very disappointed.
Aug 3 2017
Pros: Offices conveniently located.
Cons: They force you to pay an insurance.
Jul 28 2017
Not enough communication between kayak and Alamo
Cons: On kayak website, the rental was $9 a day for 8 days . I expected to pay additional stuff as insurance and gaz . But 34 % tax is a way too much !! My bill ended to be $374 . When I complained to Alamo , they said they were not responsible on what was communicated on your website . When you go in Vacation with a certain budget it really hearts. You guys should be more specific, it looks almost as a scam Big disappointment