Reviews for Alamo in Cancun
- All reviews 100%
Apr 2 2017
Cancun alamo made everything VERY easy
Pros: The Cancun terminal is very frenetic, but the representative walked us thru the chaos calmly, over to the outdoor desk to pick up our car. The walk was about 1,000 feet total. The car we reserved was indeed the car we got, no waiting, no negotiating. Each person there was efficient, detailed and exceedingly friendly!
Mar 30 2017
Cons: The driver brought us to the wrong terminal for our departure and it cost us $20 to take taxi to different terminal to ensure we made our departure.
Mar 28 2017
Reserved vehicle not available
Pros: I was offered a larger vehicle at the same price as the level I had reserved.
Cons: Although I was offered a larger vehicle at no extra, my preference was for a fuel efficient SUV as I had a lot of driving to due and was looking to save money on gas.
Mar 28 2017
Pros: Nice staff, easy to drop off and pick up.
Cons: The price quoted was not what I ended up paying. I ended up paying almost double due to having to purchase an insurance required by Mexican law on top of the coverage I already had. Would be nice to know this ahead of time. Also selection of cars could be be updated, (manual windows and no navigation system)