Book Ace car rentals in Cancun

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Reviews for Ace in Cancun

  • All reviews 100%
3.9/10 Mediocre
Based on 5 reviews
  • 3.3
  • 2.7
  • 4.0
  • 2.7

Recent reviews

Most recent
    2.0 Poor
    Sep 25 2016
    Upsold us a broken navigation system
    Cons: Bad customer service. No refund when complained about the broken navigation system. Bad customer service. Feel ripped off. Shady company.
    3.2 Mediocre
    Dec 30 2015
    Terrible experience in Cancun
    Pros: Price was attractive
    Cons: The 7-seater that we had booked in Cancun was unavailable when we got to the car rental and we were offer instead an...11-seater bus that neither my wife not I could drive confidently given the size. We were told that a Chevy Suburban might be available "in a couple of hours" but the car had not yet been returned by previous client. This failed to instill much confidence and we asked our booking to be cancelled. We hope that ACE will return the c.$800 that we paid for the failed rental as they failed to honor their part of the contract. At this stage, we will not recommend ACE to any one considering that on top of the money already paid we had to add some insurance (despite our credit card insurance blanket) which would have made the cost comparable to what we paid at Hertz.
    4.0 Mediocre
    Nov 23 2015
    Cons: Sraff could not accept that i decline insurance (i have CDW with my credit card) on the grounds that my credit card's number does not have bulge and the manual credit card processor cannot capture the numbers. They woukd not take an electronic deposit apparently because customers can cancel it, rendering useless for the car agency. I had to pay for basic secondary insurance so that i could use my credit card and rent the car.

Where can I find Ace car rentals in Cancun?

CARR CANCUN-CHETUMAL KM 22, Ace car rentals




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