Reviews for Payless in Cancun
- All reviews 100%
Feb 19 2017
Pros: People was kind.
Cons: Too expensive for a small car. Price was viven when I was in the place. I asked around and there are better rent a car options. Never rent with payless again.
Feb 19 2017
Strongly recommend that you do not use Payless as
Pros: There was a person at the airport counter
Cons: So many problems. They are 3 miles from the airport which makes a difference when they overcharge by 4+ times the price i signed up for. When I told him my Amex platinum covers the extra cost for insurance he told me to find another company (3 miles back & hour wasted). I asked him to charge me in pesos he said no. Their exchange rate over 10% the going rate. Even then total was 28 pesos higher. When I told him he was going to give me a return credit I told him don't bother Key fob didn't work and when I brought it to a different payless he wanted me to pay for a new battery (when I got mad he relented). I had to fill gas tank higher than I got it. Was told I could return it anywhere in Cancun but when I did they charged me an extra 250 pesos. There's more but I just want ro say this was the worst rental I have EVER done. Totally unacceptable.
Feb 6 2017
Pricing not true
Pros: Car was good
Cons: That the insurance part wasn't mentioned at time of purchase. The person told us that it would cost us an extra $33 a day because it's against the law to not purchase the Mexican insurance instead of either going without or using our own. Original price was $116, the price changed from $465 with a $300 deposit to $385/$300 deposit when we were ready to walk out the door
Feb 4 2017
Insurance coverage hustle
Cons: Just as most of the reviews describe, there was an attempt to hustle me into overpaying for a comprehensive insurance policy. After heading for the door, they decided to drop the price of it somewhat. The best thing to do is make reservations with a few different companies, so if they jerk you around you can simply walk to the next company and do business.