Reviews for Enterprise in Cancun
- All reviews 100%
Feb 21 2017
Cons: They will say they are charging you one price but charge you another. Be very careful with this place. It will not be a lot of money but still be carful!!
Feb 15 2017
Pros: The service at the counter and space of the car were great.
Cons: It was a little difficult to make contact initially when we arrived at the airport. Also, I wish we had known that the original price quoted on Kayak didn't include the insurance that we were required to purchase upon pickup.
Feb 13 2017
Pros: We didnt like anything we felt disrespected
Cons: They could not find our reservation, after some minutes they pretended they did and took us on a van to the car rental , where they told us they did not have our reservation and wanted to charge us 5 times more than the price we saw on kayak. We felt deeply disrespected as customers because they not only wanted to charge us an out of the market price, but they didnt care about our time and took us to the car rentak under the lie "they found our reservation " wich was clearly not true. We demanded to be taken back to the airport where we rented a car from another company. They wanted to charge us 100 a day for 6 days, we ended up paying 120, 6 days with inssurance. I would not recommend this service to anyone!
Feb 2 2017
Cons: They overcharged. They said I had to bu insurance when I already had coverages. Also they keep gas tank 7/8 full so you have to bring back full and they gain 1/8 of extra gas.