Reviews for Europcar in Cancun
- All reviews 100%
Jan 18 2017
Cons: Did the booking ahead and when came to pick up, they didn't have a car for me. Have done another booking ahead again to get a car in the next two days, and they didn't have a car again. When they finally got a car for me, they wanted to upsell insurance although I was covered through my credit card for car rental and had a proof. When I declined to buy extra insurance (liability is included) they said that I have to leave a deposit $7000 USD, which is pretty much a cost of a new car.
Jan 13 2017
Insurance is the issue
Pros: The car was fine. Takes a little longer to get contract processed then we are used to in the US. Biggest issue is cost of insurance. They required two insurance forms from my bank before they'd allow me to utilize the theft and damage coverage that is available automatically through my credit card. My bank knew of one of the forms, not the second. I'm currently challenging my credit card company to claim the excessive insurance fee.
Jan 11 2017
All sorts of hidden costs
Pros: Very little.
Cons: The first really bad part of my experience was the fact that I was forced to pay an extra 100$ for insurance even though my credit card (Visa) covers it. In order to get out of paying collision insurance I would have had to get a letter from Visa and the Mexican government stating that my credit card insurance coverage was OK. Then I would have to leave a 7000 $ deposit. This I obviously had no way of doing THAT DAY.
Jan 10 2017
Watch out for mexican insurance!!!!!
Cons: When we booked the reservation on Kayak, the quoted price was $130. When we got to the counter it was $420, the diffrence being the need for mexican car insurance. Almost $300 for a week of insurance is a rip off