Book Thrifty car rentals in Cancún

Cons: Daily insurance rate was maybe double the daily rate for the car. Also when I returned there was a small tear in the rubber on the tire and they charged me $100 for a new tire.

Pros: Drop off was quick and easy & shuttle service was helpful

Cons: Waiting time and more employees

Pros: Literally nothing.

Cons: DONT EVER RENT HERE, it’s not actually thrifty it’s Hertz and unless you want to get screwed with whatever price they want to give you then don’t book. Also unless you have a $1500 - $6,000 deposit to leave then don’t even bother. Plus your rental will be at least 3 times what you booked for if they even have a car. Basically they’ll just decide whatever they’re going to charge you like roulette.

Pros: It was a complete fiasco. I spent over 2 hours trying to get the Intermediate SUV I confirmed and rented, and the car rental place WOULD NOT honor the rate quoted, they FORCED ME to agree to an upgrade to the Intermediate SUV for a ridiculous extra amount which I had no choice as they were no other cars available due to high demand in Cancun for those dates. I made my reservation with a lot of time in advance and therefore got the rate you confirmed. I will dispute the difference charged to my Credit Card

Cons: Include NOT only the type of vehicle but the rental agency CODE with the reservation to avoid this problems in the Future.

Pros: Drop off easy

Cons: they overcharged me at least double

Pros: Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.

Cons: Terrible experience from start to finish.

Pros: everything

Pros: I was overcharged by about 4x. Car smelled. Very small. Not the car I was promised. Took me 2 hours to get the car

Cons: honestly everything

Pros: Nothing! The staff gave me the most expensive car after the app said I could get a car for $20 a day. And the car ended up being stick shift instead of automatic.

Cons: Everything

Pros: They did not honor our reservation and asked 7 times more the price to get a car, bery small car. They were doing this to everyone. Just ridiculous.

Cons: Everything.

Cons: To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company

Pros: Nothing...

Cons: Honor the reservation. During pick-up they want to give me the car at lower category. I reserved Renault Duster and they tried to give me the vw passat. I end up bargaining at basic suzuki xl7.

Pros: No

Cons: Absolutely horrible experience. I had reserved the car for $540 for the week. When I got there, they told me that they had overbooked the cars and no longer had the vehicle I had booked. They told me that if I still wanted a car it would be $2100 for the week. They were doing the same thing to everyone there. In the time I was there, (about 20 minutes) I saw at least 6 others leave very upset. I will never use them again.

Pros: Thrifty staff didn’t honor rental since it was 2hrs past time requested. Delay was out of my control. Flight was delayed and customs took 2-3hrs to get through in CUN airport. They tried to charge me $800 vs $456 previously agreed to. I did not end up using car rental and am extremely disappointed around the unprofessional experience.

Cons: All aspects.

Pros: TERRIBLE SERVICE. OVERCHARGED FOR INSURANCE I DECLINED. FILED A REPORT AT DROP OFF

Cons: HIRE MORE TRUSTWORTHY SALES REPS

Pros: Nothing. They were scammers.

Cons: If you reseach who you do business with.

Pros: I liked what was originally offered online

Cons: What was offered online was not what the people at the rental agency offered on arrival despite my reservation. They tripled the price and added all sorts of fees that weren’t mentioned when I made the reservation

Cons: Very dirty and beat-up car

Cons: This was basically a scam to get you in the door to rent from another company. When I got there they said my reservation was invalid for some bs so I spent 3x more on a worse car. Next time I would rent directly from a rental company to know what I’m getting.

Pros: Nothing, it was a terrible experience.

Cons: If they actually had our car rental and reservation, instead of saying, you're not on the list and we can't help you.

Pros: Close to terminals

Cons: Pickup was really pushy on purchasing insurance. They basically lied, saying it was mandatory. Eventually I was able to wave the insurance but only after quite an ordeal.

Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.

Be ware

Pros: Car was clean and reliable. I had no issues with the car whatsoever.

Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done

Weren’t able to rent a car!

Pros: Nothing

Cons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again

Pros: That I had a car to drive around.

Cons: That once I got there my $2 a day rental totaled out to be about $93 a day. The pitched insurance & if I didn't take the insurance, they would need a $3000usd deposit on a credit card. If I did that I wouldn't have been able to use my CC for our trip as I put a $3k spending limit on my card.

Nobody at kiosk - reservation not recognized

Cons: Rental agencies seem to have two classes of reservations. The prepaid ones that they take seriously and all the other 3rd party paper ones. I had the latter version and there was no one at the kiosk at the airport when i tried to pick up my car. The other booths told me they left because they had no more cars. Seems my reservation wasnt even considered.

Slowest service ever. Waited almost 2 hrs for the car.

Cons: Waited almost an hr before I could fill out paperwork then it took an hour for them to get the car. Then the return process took nearly an hour as well, and all I was doing was returning a normal car with no damage. Neither on pickup or return were they remotely busy, so there was no excuse for the wait.

Pros: Easy reservation process

Cons: Outrageously expensive insurance

Overpriced insurance makes it not such a deal.

Pros: They had my reservation.

Cons: Quoted price didn't include the mandatory overpriced insurance they force you to get, Which increased the price 30 times what was quoted!