Book Thrifty car rentals in Cancún

Pros: Nothing, it was a terrible experience.

Cons: If they actually had our car rental and reservation, instead of saying, you're not on the list and we can't help you.

Pros: Close to terminals

Cons: Pickup was really pushy on purchasing insurance. They basically lied, saying it was mandatory. Eventually I was able to wave the insurance but only after quite an ordeal.

Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.

Be ware

Pros: Car was clean and reliable. I had no issues with the car whatsoever.

Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done

Weren’t able to rent a car!

Pros: Nothing

Cons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again

Pros: That I had a car to drive around.

Cons: That once I got there my $2 a day rental totaled out to be about $93 a day. The pitched insurance & if I didn't take the insurance, they would need a $3000usd deposit on a credit card. If I did that I wouldn't have been able to use my CC for our trip as I put a $3k spending limit on my card.

Nobody at kiosk - reservation not recognized

Cons: Rental agencies seem to have two classes of reservations. The prepaid ones that they take seriously and all the other 3rd party paper ones. I had the latter version and there was no one at the kiosk at the airport when i tried to pick up my car. The other booths told me they left because they had no more cars. Seems my reservation wasnt even considered.

Slowest service ever. Waited almost 2 hrs for the car.

Cons: Waited almost an hr before I could fill out paperwork then it took an hour for them to get the car. Then the return process took nearly an hour as well, and all I was doing was returning a normal car with no damage. Neither on pickup or return were they remotely busy, so there was no excuse for the wait.

Pros: Easy reservation process

Cons: Outrageously expensive insurance

Overpriced insurance makes it not such a deal.

Pros: They had my reservation.

Cons: Quoted price didn't include the mandatory overpriced insurance they force you to get, Which increased the price 30 times what was quoted!

Misleading rates

Pros: The car was in very good condition

Cons: The (mandatory) costs of insurance compose 99% of the final price to pay. This was not informed in the reservation page so I was very surprised wh n I got there. The check-in process was extremely slow, it took approximately 1 hour); the currency rate shown in the contract was different to the one shown in the reception; there were a series of abusive clauses in the contract that I had to fight over; and finally, was offered to get off their premises (in the airport industrial lots away from any option as you may imagine) if I did not leave a signed open deposit in case of "felonies" we could have perpetrated. Very dissatisfied with the whole process.