Pros: Nothing, it was a terrible experience.
Cons: If they actually had our car rental and reservation, instead of saying, you're not on the list and we can't help you.
Pros: Close to terminals
Cons: Pickup was really pushy on purchasing insurance. They basically lied, saying it was mandatory. Eventually I was able to wave the insurance but only after quite an ordeal.
Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.
Pros: Car was clean and reliable. I had no issues with the car whatsoever.
Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
Weren’t able to rent a car!
Cons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
Pros: Pick up and drop off take ages. It staff were accommodating and vehicle was great
Pros: That I had a car to drive around.
Cons: That once I got there my $2 a day rental totaled out to be about $93 a day. The pitched insurance & if I didn't take the insurance, they would need a $3000usd deposit on a credit card. If I did that I wouldn't have been able to use my CC for our trip as I put a $3k spending limit on my card.
Nobody at kiosk - reservation not recognized
Cons: Rental agencies seem to have two classes of reservations. The prepaid ones that they take seriously and all the other 3rd party paper ones. I had the latter version and there was no one at the kiosk at the airport when i tried to pick up my car. The other booths told me they left because they had no more cars. Seems my reservation wasnt even considered.
Slowest service ever. Waited almost 2 hrs for the car.
Cons: Waited almost an hr before I could fill out paperwork then it took an hour for them to get the car. Then the return process took nearly an hour as well, and all I was doing was returning a normal car with no damage. Neither on pickup or return were they remotely busy, so there was no excuse for the wait.
Pros: Easy reservation process
Cons: Outrageously expensive insurance
Overpriced insurance makes it not such a deal.
Pros: They had my reservation.
Cons: Quoted price didn't include the mandatory overpriced insurance they force you to get, Which increased the price 30 times what was quoted!
Pros: The car was in very good condition
Cons: The (mandatory) costs of insurance compose 99% of the final price to pay. This was not informed in the reservation page so I was very surprised wh n I got there. The check-in process was extremely slow, it took approximately 1 hour); the currency rate shown in the contract was different to the one shown in the reception; there were a series of abusive clauses in the contract that I had to fight over; and finally, was offered to get off their premises (in the airport industrial lots away from any option as you may imagine) if I did not leave a signed open deposit in case of "felonies" we could have perpetrated. Very dissatisfied with the whole process.
Other suppliers in Cancún scored
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- 3.6/10 E-Z Rent-A-Car car rentals in Cancún
- 6.8/10 Enterprise car rentals in Cancún
Where can I find Thrifty car rentals in Cancún?
AddressCarr, Cancun Chetumal Km 22
|Monday||00:00 - 23:59|
|Tuesday||00:00 - 23:59|
|Wednesday||00:00 - 23:59|
|Thursday||00:00 - 23:59|
|Friday||00:00 - 23:59|
|Saturday||00:00 - 23:59|
|Sunday||00:00 - 23:59|
Phone180 0365 1111
Top tips for renting a car from Thrifty in Cancún
- 25% of our users found rental cars from Thrifty in Cancún for $5 or less
- Book your rental car from Cancún in Thrifty at least 1 day before your trip in order to get a below-average price
- Full-size rental cars from Thrifty in Cancún are around 83% cheaper than other car types, on average