Book Alamo car rentals at New York LaGuardia Airport

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Traveler rating

Wonderful

12

Very good

2

Good

2

Okay

4

Fair

0

Mediocre

0

Poor

5

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car was cleangreat service

get the cargreat experience

car availablecustomer service

pick up and dropgreat price

staff was friendly

10.0

Great staffReviewed Mar 27 2023

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6.0

Convenient but had issues with vehicle. Needed oil - light came on as we were leaving. Went off but came back on 24 hrs later. We checked oil level which was bone dry. Should have been checked before collection. Windscreen had a chip in it - which later cracked and we held responsible for. Changed over car in St Louis which smelt of weed, was covered in snow and when we cleaned the car, again two cracks in windscreen. When we returned car to LaGuardia, was told there are major recalls on the vehicle. Contacted Alamo to change drop off from LaGuardia to JFK and was going to be charged $1000 extra! Both cars we’re comfortable (except smell) and good size for us. Staff at St Louis (Enterprise) were excellent- Tiffany I’m particular.Reviewed Feb 28 2023

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10.0

Great staff, quick service. My only issue was there wasn't any wiper fluid in the car.Reviewed Feb 14 2022

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8.0

The shuttle, the driver, personnel at the rental facility were all exceptional. We were a big party with quite a few luggage. They helped us to load/unload them and get the vehicle ready within a short time considering it was Thanks Giving. The drop off in NY city worked flawlessly as well. The only minor issue we had was that a previous renter had possibly smoked in the car and the smell could be still felt.Reviewed Nov 30 2021

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10.0

Customer service was wonderful and very helpful.Reviewed Aug 27 2021

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4.0

Pros:Pick up was good with a friendly counter personCons:Response while on the road. The Bluetooth in the car was broken. We were promised a call back from roadside assistance which never came.Reviewed Apr 5 2021

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10.0

Cons:Nothing - it was great !Reviewed Feb 16 2021

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6.0

Pros:The process itself was quick and easy. The car was ready for us when we got there.Cons:• Actual front desk clerk in pick up spot was a bit rude • Car says it fits 7, they didn’t mention it would be cramped seating with limited space to store our belongings • Car was not as clean as expectedReviewed Dec 31 2020

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4.0

Cons:It was impossible to get in touch with them when we had an issue with the car - HORRIBLE customer service.Reviewed Dec 29 2020

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6.4

Pros:Pickup and drop off were easy, the car was new (2020 model, 14k miles on it).Cons:The car *reeked* of cigarette smoke and getting a tire replaced was a hassle despite insurance. We did not notice the smoke immediately on pickup because we were wearing masks and they had sprayed some cleaning product which covered it up for a bit. We left the windows open for hundreds of miles of driving over three days and the smell never quite went away. Considering that they charge around $200 from renters who smoke in the car, one should think that they do more about it afterwards. Or at least compensate renters who get the car afterwards. We also had a lot of trouble resolving an issue with a flat tire. Roadside assistance was fast, but the donut spare tire they put on only works for 50 miles. It took us over half a dozen phone calls to different Alamo/Enterprise hotlines and branches, trying to get a replacement car or a new tire. No replacements cars were available in the entire Albany, NY region due to the holiday weekend. We finally learned from a more competent employee that Alamo and Enterprise have a partnership with Firestone, so you can get a tire replaced there free of charge. It would have saved us about an hour to learn that from the first hotline which you call for roadside assistance. Also, when you book full insurance you expect that these kinds of things are covered more flexibly. It appears that totaling the car in an accident would have been covered but getting a replacement tire anywhere but Firestone would have not? How does that make sense?Reviewed Oct 14 2020

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3.6

Cons:the car was filthy and smelledReviewed Oct 6 2020

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6.4

Pros:Great car.Cons:Battery died which caused us great inconvenience. Also one of the key fobs did not work. Not expected with a new carReviewed Sep 14 2020

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• How much does it cost to rent a car from Alamo at New York LaGuardia Airport?

  On average a rental car from Alamo at New York LaGuardia Airport costs $80 per day.

• What is the most popular rental car from Alamo at New York LaGuardia Airport?

  Intermediate (Nissan Rogue or similar) is the most frequently booked rental car type from Alamo at New York LaGuardia Airport.

• Where can I find Alamo car rentals at New York LaGuardia Airport?

  9501 Ditmars Blvd is the closest Alamo rental location to New York LaGuardia Airport. The telephone number for this location is +1 844 727 2711.

• Does Alamo offer shuttle or airport pick-up services from New York LaGuardia Airport (LGA)?

  Yes