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10.0
Very easy, quick, and convenient experience right at the airport. Essentially grab my keys and go. Vehicle was virtually new and very clean. Very happy.Reviewed Mar 14 2023
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10.0
Explanation of how some of the controls worked.Reviewed Mar 30 2022
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10.0
Cost up compared to prior rentals but what isn't? Otherwise great experience.Reviewed Jan 1 2022
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10.0
The customer service was excellent. The truck was brand new and worked perfect for our needs.Reviewed Dec 5 2021
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10.0
Everything was excellentReviewed Aug 30 2021
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1.9
Very poor customer service to help change my reservation.Reviewed Aug 21 2021
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10.0
Linda Kumat and her team made sure everything g was just right. Thank you, Linda.Reviewed Jul 14 2021
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10.0
Cons:Prices were fair and representatives were very friendly and helpful.Reviewed Jul 4 2021
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2.0
Pros:We didn't like anythingCons:The lady inside was very rude to my husband. She was trying to over charge him by hundreds of dollars. The vehicle we reversed was sold out they didn't really have any good options for us to choose from. We seen an suv but another lady came to outside where we were trying to find a car. She said that's a different class you have to pay more. We settled for a mini van it was horrible. Ended up exchange it in another state. Got another mini van that was way worse. My 7hr trip turned into 12hr since I couldn't go more than 65mph otherwise van would shake horrible and thought something bad would happen. Worse rental experience in my life! Would not recommend to any friends or family. Nothing was said to us for what happenedReviewed May 26 2021
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8.0
Pros:Car was clean and newCons:Had to wait for 15 minutes with our car sitting 50 feet from us because the booth is understaffed.Reviewed May 19 2021
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2.0
Pros:I was pawned off on another companies staff because Alamos desk was empty. That was the first sign of poor service. They had no interest in satisfying me whatsoever. They site to substitute a tiny Toyota Corolla for my requested midsize car. When I rejected that I was forced to upgrade and they wouldn’t even cover my upgrade cost. I got stuck with a large daily charge.Cons:Have someone at your desk who knows it’s important to satisfy the customer. I’ll never rent from Alamo again because of this experience.Reviewed Dec 9 2020
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10.0
Pros:Clean car . Good mileageCons:Pickup was hard to findReviewed Nov 24 2020
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