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10.0
The Enterprise agent who handled our transaction at the Tucson Airport on January 14 was excellent! And, the Toyota Camry that we rented for seven weeks was clean, spacious, and in excellent condition. A first rate experience overall.Reviewed Mar 8 2023
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6.0
The pick up process could easily be improved. I waited in line for way too long just to confirm my email and phone number. We arrived seven hours later than we’re supposed to and it was midnight to my children. That line was torture. Everything else was great and staff were friendly. Do them a favor and improve that check in process please!Reviewed Feb 27 2023
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10.0
Good customer experience and service.Reviewed Dec 18 2022
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10.0
Appreciate their quick friendly service and no dramaReviewed Jul 21 2022
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8.0
Able to pick from several mid-sized cars. Professional, quick and easy to get on the road. Our rental was for Tuscon, AZ. For improved experience with the car I would have provided a quick tutorial on the Apple play. Then I would explain the drop off procedure. Over all its a good airport for rentals.Reviewed Nov 24 2021
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8.0
Cons:Super long wait time.Reviewed Jun 3 2021
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8.0
Cons:The rental agency entered the wrong time for return, am vs pm... Also did not have available the car class booked, a Toyota Corolla vs the requested VW Jetta, a standard rental vs a compact rental, still charged as a standard rental did not even mention they didn't have the proper car. Just a disappointing rental in general, even if the car was nice, it was not what was booked.Reviewed Jun 1 2021
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10.0
Cons:Not a thing. We were completely satisfied. And thanks to you, Kayak, for getting us a good deal!Reviewed May 11 2021
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10.0
Pros:We had a bit of a wait to pick car up due to bad timing. But then we were upgraded to a mustang convertible due to low number of vehicles left. Not a bad deal. 😊 Drop off was painless.Reviewed May 10 2021
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10.0
Pros:Drop-off in Amarillo was quick and easy.Cons:Google Maps gave us slightly wrong directions to the Enterprise at Amarillo Airport. We asked a person, and they got us where we needed to go.Reviewed Apr 26 2021
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8.0
Pros:The staff was great and very friendly. All interactions were positive!Cons:Would be nice to see exactly how much you'll be paying before you drop off your car. There are lots of little fees and add-ons that add up once you see your final statement after dropping off the car. I don't think it's deceitful, just a little more transparency during the booking process would be nice.Reviewed Mar 17 2021
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2.0
Pros:The staff was great. Pick up and drop off was easyCons:The front of the van was clean the rear of the vehicle was not clean. the rear driver side tire was bad (constant leak).Reviewed Mar 1 2021
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