Find reviews that mention:
6.0
Pros:StaffCons:Hail damage car, couple accident spotsReviewed Apr 26 2021
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6.4
Cons:Filled up with gas prior to dropping off, tank full on drop off. However, was told I had to pay an extra $15.99 gas fee because I didn’t save my gas receipt. Very deceiving practice - tank clearly full.Reviewed Oct 29 2019
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9.2
Pros:Staff let me look at the car first before signing for it to ensure it was what I needed/wanted. Car turned out to be exactly what I needed for my family's vacation.Cons:Key FOB had issues; frequently go notice that remote was not detected, did not allow keyless entry and sometimes the keyless locking didn't work, had to be very close for the FOB lock/unlock to work (replacing battery had no effect).Reviewed Aug 18 2019
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4.8
Cons:The car was a wreck. I didn’t know Avis would rent such a car. The gas guage indicated full but when I filled it up before I returned it the guage showed way past where it was when I accepted it.Reviewed Mar 7 2019
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4.0
Did not have the car we requested, or even similarCons:Requested midsize suv or similar. All they had was large suv or minivan. I had 86 year old mom with me and that’s why I did not want something that was hard for her to get in and out of. I also had her walker, so needed car larger than compact. We also had three people and three suitcases. At the desk, they kept telling me that I’m getting an even BETTER deal by getting a bigger car, but I was promised a midsize or similar and that’s what I should have received. We had to take the minivan, but my mom spent the whole week struggling to get in and out of the seat. I would like some sort of refund for all the trouble we had and a promise broken.Reviewed Mar 22 2018
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10.0
Tucson to PheonixPros:We got upgraded even after having to use a debit instead of credit because I’m a garbage human. Car was great, don’t know if we could have fit my son’s car seat in the 2 door. Pickup is close to the gates.Reviewed Mar 13 2018
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10.0
Good service, good pricePros:I had a quick friendly check-in and she gave me a free upgrade, and the price was very reasonable . When I returned the car, it went equally smoothly.Reviewed Mar 14 2017
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7.6
Cons:Tight flightReviewed Oct 9 2016
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10.0
Pros:Very easy drop-off.Reviewed Nov 8 2015
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