4.0
car was a corolla minute at 55-60 car was shaking Passenger seat was a vibrating worlwind. Stopped to see if a tire was loose??? Bad alinement Basically a crappy uncomfortable 2 hour ride.. Hey how about spilt difference and refund in good faith.Reviewed May 11 2023
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4.0
Be sure to figure out exactly how much renting a car will cost you. With taxes and fees, I was quoted price X. The Price I ended up paying Avis was 2.2X, despite returning the car in less hours than expected ,and full of gas...Reviewed Mar 20 2023
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2.0
Kayak did not have accurate inventory and overbooked my rental. I was not able to pickup a car after I booked and had a confirmation number.Reviewed Feb 1 2023
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10.0
Excellent staff. Slow pickup process due to so many complicated forms. PLEASE create a brief summary of each page. Our guy was very, very good at explaining them, but who the harry do you think is renting these vehicles? :-) thanks!Reviewed Nov 1 2022
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2.0
There were no cars and it entirely upended my travels for days. Avis couldn’t have been worse or more unhelpfulReviewed Sep 17 2022
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4.0
Slow on pick up with limited staff. As per standard you never get the car ordered, always an "equivalent" and there are hidden costs on return. The only one good thing is that it wasn't as poor as LA airport which was horrendous!Reviewed Apr 29 2022
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2.0
I was not able to rent the car. Avis no longer allows same-day rentals in Tucson.Reviewed Oct 21 2021
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10.0
Everything went smooth from start to finish. Excellent service!!Reviewed Aug 9 2021
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6.0
Pros:StaffCons:Hail damage car, couple accident spotsReviewed Apr 26 2021
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6.4
Cons:Filled up with gas prior to dropping off, tank full on drop off. However, was told I had to pay an extra $15.99 gas fee because I didn’t save my gas receipt. Very deceiving practice - tank clearly full.Reviewed Oct 29 2019
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9.2
Pros:Staff let me look at the car first before signing for it to ensure it was what I needed/wanted. Car turned out to be exactly what I needed for my family's vacation.Cons:Key FOB had issues; frequently go notice that remote was not detected, did not allow keyless entry and sometimes the keyless locking didn't work, had to be very close for the FOB lock/unlock to work (replacing battery had no effect).Reviewed Aug 18 2019
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4.8
Cons:The car was a wreck. I didn’t know Avis would rent such a car. The gas guage indicated full but when I filled it up before I returned it the guage showed way past where it was when I accepted it.Reviewed Mar 7 2019
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