Reviews for Alamo in Vancouver
- All reviews 100%
Nov 13 2016
Pros: The car was clean and well-functioning, and pickup was pretty quick.
Cons: It was hard to find the location of the Alamo desk, so finding the place to pick up was tough.
Sep 20 2016
Easy and friendly service
Pros: Fast and efficient service. Friendly staff. Free upgrade on our car.
Cons: Hard to get in touch with customer service while on the road. Only email I found online was to the US branches - they were fast and helpful, but would be better if Canada had their own service email printed on the rental-papers because things are different from the states.
Aug 23 2016
Pros: Helpful staff at pick up.
Aug 6 2016
Only one agent
Pros: The car was is good condition, clean and performed well.
Cons: There was only one agent on duty at 10:00 AM on Friday morning when a two cruise ships docked. It took over an hour for her to process all the people wanting to rent cars. She was definitely overworked, and doing the best she could, but the line was very long and the hour wait was not acceptable.