Reviews for Enterprise in Vancouver
- All reviews 100%
Feb 3 2017
Cons: The car rental place did not have the car it was a complete waist of time
Jan 22 2017
Pros: the car
Cons: The price that was coded on the website versus what I had to pay at the end was very disapointing. I was quoted for about 260$ and ended up paying 440$ with ensurance etc. I will never take enterprise again.
Jan 10 2017
Pros: The price was phenomenal and the person who helped me at the rental agency was very courteous and helpful.
Cons: The car was brand new yet had some distressing issues like the wipers didn't clear the centre majority of the windshield making visibility awkward. Also, there was a loud noise coming from the passanger door which was distressing enough to want to get checked out but wasn't possible on such a short trip.
Jan 4 2017
Don't trust Enterprise
Pros: We were supposed to pick up the car at noon but were running late and the location closed at 2 pm on Sundays. I called around 1:40 to find out if I could pick up the car after hours or the next day. The agent at the location told me they didn't have our class of car and would not honor our rental rate because we would be more than 2 hours late for pickup. Of course the new rate they offered us was almost double the old one. I called the international customer service line to see if they could help resolve the situation, but they told me I'd have to deal with the location directly. Completely useless. I ended up going to Dollar and had a much better experience. If you have to deal with Enterprise, make sure you have a backup plan. I would recommend avoiding it completely if possible.