Reviews for Enterprise in Vancouver
- All reviews 100%
Sep 30 2016
Pros: Friendly people at pick up/ drop off. No remarks.
Sep 8 2016
Simple and easy...
Pros: Quick pick up process, clear instructions, hit the road pronto! Also got options when getting the car. Employee checked the vehicle before renting finding previous scratches so no surprises after returning it! Best value for $!!!
Sep 2 2016
Pros: Air conditioning through Oosoyos. The staff who helped us get our rental was very nice. They helped us get our car as smoothly as possible. The woman who helped us was outgoing friendly and professional.
Cons: The cost is always an issuer.
Aug 22 2016
Pick-up in Vancouver
Pros: Friendly people, good rather new car (with a California license plate), so we got quite a few looks from the "locals" ;-) No hard sell for additional insurance and extras, no problems encountered during the 3 weeks rental period.
Cons: We decided not to pick-up the car at the airport, but in the city center, since this turned out to be significantly cheaper. We called with the Enterprise helpdesk to inform if there was a shuttle service (we explicitly mentioned the address of the pick-up location) and we were told "yes, we have a shuttle service". However, when we arrived at the shuttle service at the airport, we were told they do not have a service to the location in te city center. So we took a taxi to take us downtown, to the Enterprise location at 999 Canada Pl. Our cab driver could take us to the location without a problem, but the Enterprise office was very hard to find. We again called the helpdesk from our Taxi and with the help of google maps the very helpful lady from Enterprise finally could tell us we needed to be inside a hotel, where the rental office was located. Once we found it, everything was OK, on the way to excellent, very friendly people!