Reviews for Dollar in Vancouver
- All reviews 100%
Feb 15 2017
Don't get fooled by "winter tires"
Cons: I end up paying twice the price because the guy said winter tire is necessary but if you're planning stay in Vancouver, you don't need it. Make sure you ask them if you're paying in USD or CAD.
Jan 28 2017
Pros: Very positive exoer8ence. NO hassles checking in to get car or on return. Convenient on airport location.
Jan 10 2017
Pros: I didn't have a credit card and only debit card they cancelled my booking. I feel it's highly unfair. There are ppl in this world who manage without a credit card and car rental companies should cater to all. I then got it from another dealer who accepted cash and debit cards.
Nov 28 2016
Poor Communication of Pick-Up Capabilities
Cons: The staff communicated that they might be able to offer pickup service at either 1:45 or 2pm for my 2pm reservation when I had called in an hour earlier to give them advance notice and make the request. They informed me that they would call me back at my contact number by no later than 2pm to confirm. Received no calls at that time, and when I had tried calling their local number twice at 2pm and at 2:30 pm they never answered and it always directed to their central reservation call center whom also was unable to get a hold of the local office. Finally, around 3pm, I just paid for a cab ride there myself.