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10.0
Staff at Washington National and Melbourne were exceptional in their customer service. Genuinely hospitable and professional. So easy to pick up and drop off!Reviewed Mar 3 2023
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4.0
I was quoted one price when getting the car and no one was there when we returned it to get a receipt. Just had to leave and 'hope' all worked out. Then the bill comes and it is more than $40 over what I was quoted. Because no one was there to give me a receipt (when I could have asked questions and discussed what was going on and why the difference), it is leading to my having to make phone calls to 800 numbers to try to resolve this discrepancy. Not happy about that.Reviewed Aug 29 2022
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10.0
It was annoying to get to the rental location.Reviewed Aug 8 2022
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10.0
I got a last minute reservation with Alamo after Budget didn’t have the car that I reserved available. Alamo let me exchange my car halfway through the rental for a better fit. No surprises with the price or service. All of the reps I interacted with were helpful and friendly.Reviewed Aug 1 2022
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8.0
No staff to rent car at kiosk in parking garage. Had to go downstairs and then come back. Would have been nice to at least out a sign in the garage kioskReviewed Jun 27 2022
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10.0
I travel frequently for work, and this was - hands down - the most well organized and speedy process I've had from a company. It could have been a combination of many factors working in my favor, but I'm glad I got the experience!Reviewed Jun 27 2022
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10.0
Reduce car rental price since gas prices have gone up.Reviewed Jun 27 2022
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2.0
Parking lot staff is horrible.Reviewed May 10 2022
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10.0
very easy to rent and return.. 5 star serviceReviewed May 10 2022
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10.0
We rented several minivans and they were ready for us and were so helpful. Amazing customer service!Reviewed May 5 2022
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10.0
The car was okay for the price but was expecting something a little biggerReviewed Apr 3 2022
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10.0
This is the best rental car service I’ve had! I’ll definitely be going through Alamo again. 😊Reviewed Dec 21 2021
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