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2.0
The car wasn't ready for me although I had a reservation. (There were 5+ other parties waiting for their cars too!) Also, I bought an EZPass because they said it would work on the license plate, but it didn't! I still had to pay tolls! So frustrating! I won't use Hertz again!Reviewed May 7 2023
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4.0
My car was not ready at the scheduled pick up time. I waited for an hour.Reviewed Apr 1 2023
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2.0
I typed in to the system to pick up the car at Dulles, and then clicked on Dulles for pickup. after chosing one of the options that resulted, and purchasing it, I found out when I was at Dulles, that the rental was in fact at Reagan. After a 28 hour flight, this was not a nice experience. And to boot, I had to eat the $80 cab fare from Dulles to Reagan. Ugh.Reviewed Mar 16 2023
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8.0
Quick check out Change oil light came on 30 minutes into the tripReviewed Jun 25 2022
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10.0
Would have been good to know u have to take shuttle over to get car.Reviewed Jun 23 2022
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10.0
WONDERFUL CUSTOMER SERVICE. BRAND NEW VEHICLE. EXCELLENT EXPERIENCE ALL THE WAY AROUND.Reviewed Jun 12 2022
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2.0
There is not enough space in this block for me to tell anyone why they should never rent from Hertz. This has been a nightmare in which I am being penalized for being an ethical person.Reviewed May 17 2022
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2.0
No one was there when I got there, couldn't get the car, complete swindle.Reviewed Apr 29 2022
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2.0
Arrived on time and was told there would be at least a 90 minute wait. She suggested trying another agency. We had prepaid and the agent was unable to process a refund. She told us we would need to work with our credit card company. She suggested never prepaying bc there is no benefitReviewed Apr 26 2022
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4.0
Returned car 1 day early and Hertz would not credit the day back to credit card. Car had stickers on windshield that could not be removed.Reviewed Apr 23 2022
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2.0
I need a credit card to rent the car AFTER they told me that I could use a debit card.Reviewed Apr 20 2022
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8.0
buen precio, servicio mediocre por el personal que hace entrega del vehículo. excelente ejecución en la recepción del vehículo al momento de finalizar la renta.Reviewed Jan 6 2022
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