Reviews for Alamo in Wilmington
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Dec 29 2016
Pros: Good clean car
Dec 12 2016
Pros: the women who checked me in was savvy to all my questions and her knowing that a mid size car would be better for me because I'am 6ft.With all and said and done I was on my way in ten minutes.I will continue to use Alamo , thank you ............Jiacamo Appice
Nov 28 2016
Pros: Dropoff was quick/simple, and staff was very friendly. Also the car was new and very good on gas.
Cons: The rental information on the third-party website needs to be updated! It says the underage fee for North and South Carolina is $10/day. However, when I got there I was told the fee was $25/day. Since all other rental companies were out of cars for the day, I was stuck paying $100+ more than I anticipated; not cool Alamo! Also, my car had not been vacuumed as there were candy wrappers and such on the carpets/between seats.
Nov 4 2016
Small airport, long line
Pros: Alamo offered a great, competitive price and I was "upgraded" to a mid-size car because I believe it was the last one on the lot (even though I'm more of a compact driver). Alamo rep was friendly but clearly could have used some help since he was by himself at the desk. Paperwork was all in order.
Cons: I landed at Wilmington, NC at about 9 at night and there was a long line of people waiting to get cars. Not all had advance reservations. It was explained to me that the insurance I purchased was a Kayak policy and not as comprehensive as Alamo's, which was slightly more expensive. I said I would opt for Alamo, but that would have involved contacting Kayak and canceling previous contract. I was super-annoyed by that consumer tactic.