Reviews for Enterprise in Wilmington
- All reviews 100%
Sep 6 2017
Great car rental location
Pros: The agent handled all my needs professionally and the car was okay. He is an excellent customer service representative.the guys at the location were so nice when i droped off it was late to get drop off they waited till my uber came.
Jul 15 2017
Nick of time
Pros: I was the last rental thanks to the internet I just beat the couple walking in . Enterprise just rented the last car didn't upgraded me to a truck for a reasonable prices with a tank of gas . Great service !
Jul 15 2017
Cons: The CDW insurance at $24.99/day is a ripoff. They practically beat you over the head to buy it and, when you call to cancel, the give you a song-and'dance routine and send you from one Enterprise office to the next. They are gamers. I will NEVER EVER use them again!! And I used to be a fan. They lost a customer.
Jul 2 2017
Average car rental
Pros: I liked that our car was ready when we got there, but that is expected.
Cons: I didn't like how the car only had 1/4 tank of fuel. I would expect a car rental facility to make sure the tank is full when loaning out. The exterior of the car was very dirty, and also had tons of bugs plastered over the front grill and windshield area. Also, I got two sets of keys (with big fobs) but they were linked together with cable so I had to carry around both sets of keys, a little unnecessary in my opinion.