Reviews for Budget in Wilmington
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May 18 2017
Rented an SUV, got a truck
Pros: It was a really nice surprise when my SUV turned out to be a nice pickup truck! Fantastic rates blew away the all the competition. Really fast and helpful staff. Rate at the end was exactly what was promised.
Cons: Tire pressures were all out of sync. Three of the four tires were 10 psi over the max pressure of the tire itself. Obviously a smoker had rented the truck before me. Had to roll with the windows cracked for a while.
May 15 2017
Bad customer service
Pros: Why would Avis allow a reservation for an economy vehicle and than up charge for something else. And why won't they tell their customers about this before he travels 60 miles to pick up the car.
Cons: Absolutely horrible customer service!!!
May 13 2017
Pros: The gentleman at the counter in Wilmington was very kind and knowledgeable!
Cons: The car was filthy! The passenger side had dried, spilled drink on the door and seat which could easily have been cleaned up. The outside hadn't been washed in what appeared to be weeks with tons of dead bugs smashed on the windshield making visibility poor.
Mar 20 2017
Cons: All the additional fees not shown in the list price.