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2 locations in Albany
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Reviews
7.9 Good
Maxine, Jun 2021
10.0 Wonderful
Sue, May 2021
Pros:
Yes!Cons:
Not much!2.0 Poor
Anonymous, Mar 2021
Pros:
dropoff esyCons:
provide me with the car i asked for5.6 Fair
S, Nov 2020
Pros:
Staff remained professional and friendly in poor working conditionsCons:
Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !10.0 Wonderful
Tawanna, Oct 2020
Pros:
Yes8.0 Very good
Anonymous, Sep 2020
Pros:
Yes to both the questions. Staff was freindly.Cons:
Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.2 locations in Albany
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Full-size
8.0 Very good
Buz, Aug 2024
Full-size
10.0 Wonderful
Anonymous, Jul 2024
Compact
6.0 Okay
Anonymous, May 2021
Pros:
The staff was great, very friendly. Quick too.Cons:
The smallest car on the planet for a lot of money kinda sucked.2.0 Poor
Edward, Mar 2021
Cons:
Car was not ready when I was there to pick up. This made me miss an important meeting. I had pre paid for car. I was forced to go through another rental car company. Very disappointed on the service. Expecting a full refund and voucher10.0 Wonderful
Anonymous, Dec 2020
Pros:
Easy pick-up and drop-off2 locations in Albany
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Reviews
2.0 Poor
Frank, Nov 2023
Economy
6.0 Okay
Greg, May 2021
Cons:
Staff needs to clean the cars inside and out before renting. I went inside a vehicle and it wreaked of cigarette smoke. It was disgusting. Another vehicle wasn’t clean on the outside.2.0 Poor
Anonymous, Jan 2021
Cons:
They did not honor the price that I reserved it for. I had to pay more2.4 Poor
Anonymous, Jun 2020
Pros:
Staff at counter was friendlyCons:
--Staff at counter was unable to be reached by phone. Drove 3 1/2 hours each way (NYC --> Albany) to drop off old rental and pick up a new one, then was told at counter that I needn't have made the drive in the first place and I could've just kept the original rental. --Car smelled of cigarettes. Was told to just write down the issue on my rental agreement. --Staff at counter was unable to be reached by phone a second time (and I called over 20 times). This became an issue when I had to extend my new rental. --Toll-free customer service was completely useless when I contacted them to voice my concerns. --In a word, Avis = terrible. I've been an Enterprise customer for 12 years, and I'm kicking myself for using Avis this time.4.4 Mediocre
Geoff, May 2020
Pros:
PriceCons:
No ability to contact local agent, no store front or signage indicating pickup location, only a guy in a car with a sign. My rental was given away to someone else because I was late getting my car because I couldnt find the location, despite calling the national number they assured me everything was OK6.0 Okay
Anonymous, Jan 2020
Pros:
Staff was very friendly and helpful.Cons:
We had a reservation but there wasn't a car available. We had one option. A 15 passenger van.2 locations in Albany
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Reviews
2.0 Poor
Anonymous, Oct 2024
Minivan
10.0 Wonderful
Anonymous, Sep 2024
Economy
2.0 Poor
RAK, May 2024
Luxury
10.0 Wonderful
Lisa, Mar 2020
Pros:
Loved this car. Friendly staffOne location in Albany
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Reviews
6.0 Okay
Carolyn, Aug 2024
Intermediate SUV
10.0 Wonderful
Anonymous, May 2024
Economy
8.0 Very good
David, Jan 2024
Standard SUV
10.0 Wonderful
Anonymous, Jan 2024
Economy
10.0 Wonderful
Joanna, Dec 2023
Minivan
One location in Albany
One location in Albany
Locations in Albany
818 Central Avenue
+1 315 426 0936
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