Anissaras Hotels

Very nice and helpful staff at reception. Great central location.

Very helpful staff at the reception. There are many tavernas and shops near by.The hotel is comfortable and convenient for all aspects of Heraklion life very difficult to park

The room was very good - the breakfast excellent - staff helpful. Hotel position very convenient.

We stayed there twice. The hotel kept clean and is located close to the city center. It is close to a public parking lot, which is important as it is hard to park on the street. Their facility is modern. If we go back to Creta, we would definately stay there again.

It was close to the center of Iraklio,grate location.

Near the airport, large and very well appointed room, we booked a sea view room and thought it well worth it, superlative breakfast including an orange squeezing machine and Cretan specialites with a notice saying what they were. Central location including proximity to the Archeolgical Museum (which is shut for rebuilding and a tempory exhibition of "highlights" is underwhelming). Being presented with the visa receipt after OK-ing bill and asked to fill in the "Tip" box. I had tipped appropriately as we went and I found this a little grasping

Helpful staff, good food, comfortable room, ease of access to airport

The restaurant food was first class

The 5-th floor terrasse with beautiful view (sea and city walls). The space in the room. Other reviewers have complained about the noise, but at the 3th floor window & store closed, it was no problem for me. The weakness of the global artificial lighting in the room (not comfortable to read except lying on the bed...)

I arrived late and could not get a taxi from the port. I called reception and they arranged it for me very quickly which was much appreciated. The service was excellent and the room was large and comfortable. The location is a bit loud and busy so not entirely good if you are looking for a quiet night's sleep.

Luxury hotel, located next to the old town of Heraklion. We booked this hotel because of the swimming pool on top of the roof. But, it wasn't open! Only open in the summer season, okay, it was September, but hey, only a pool in July or August???

Very good location. Right in the center of the town. Very close to the port for boat traveling, about 15 min drive to airport. Walk 5 mins to market, car rental agencies, travel agencies. Hotel staff was very friendly and helpful. Good to have free wifi cover the whole hotel. The room could be cleaner.

I liked the decorations and comfort of the rooms and the service by the staff. Breakfast was also excellent. Very convenient location too should you want to visit the city centre of Heraclion or if you are in a business trip. The swimming pool should open earlier and not at 11 am.. You couldn't have a swim before breakfast.. the pool could do with a renovation too - the style was too 70s..

we like the closeness to the sites and activities,the silence and the nature. every things was satisfactory.

The grounds are very nice. The room was roomy. The kitchen is small but useable. The location is remote enough so that there is little noise at night. The room and bathroom were clean.

we liked the location being near the centre of the town and the harbour, the rooftop terrace with the views and very nice meals, the staff who were very obliging nothing that we didn't like

The cafe facilities for breakfast and snacks and the quality of the hotel. Walls maybe need more soundproofing as a neighbour's TV was very audible.

Very well located, nice views and nice staff. The breakfast is higher than the standard in Greece. Muy bien situado, buenas vistas y buen servicio. El desayuno es mejor que la media en Grecia As everywhere in Heraklio, parking is a nightmare. Como en todo Heraklio, aparcar es una pesadilla