Book Avis car rentals at Austin Bergstrom Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

5

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customer service

6.0

At drop off, they failed to scan in the vehicle correctly. I received notification that they were charging me for extra days. It took over 45 minutes to straighten out over the phone with a customer service agent .Reviewed May 24 2023

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6.0

Car had oil change message since day 1. I was too far to return. Was an annoyance since cars should be checked prior to turnover to next customer.Reviewed May 20 2023

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2.0

The car broke down and the emergency road assistance took 4 hours to pick up the car and more 1.5 hours to get replacement with Avis Whole business day lost and couldn’t make it to meeting . No compensation given no apologies expressedReviewed Oct 5 2022

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2.0

Any communication that no human being from Avis would be available at 2:30 am (due to Allegiant Airlines delays) would have been a big first step in customer service! But, in these useless, almost careless days of anyone giving a flip about anything and about anybody, it’s all very understandable.Reviewed Jul 30 2022

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8.0

Computers were slow at Check inReviewed Jul 5 2022

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10.0

Vehicle was ready, ran like a champ and all went smoothly. What could have been better?Reviewed Dec 2 2021

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4.0

Staff working airport service desk were very nice. But… Time: It took about an hour from time I arrived at counter to time I drove out of garage. Product: I didn’t get the car/category I had reserved. Garage Staff rushed me into a car from a different category, that wasn’t as comfortable as the car I had reserved. I had reserved a Toyota Camry (or equivalent) but ended up with a small Mitsubishi SUV (hard seats, loud road noise, low horsepower). Service; like I said, the counter staff were nice. The garage staff weren’t so much. They acted like they were doing me a favor by not charging me more for the car I ended up with, which clearly wasn’t the experience I was seeking. Cleanliness: The vehicle had a used mask hanging on the sun visor and some dirt in back floorboard. I know it’s tough for them right now, so I don’t like to complain. But this was not the car I wanted to drive around my 80 year old mother on a road trip.Reviewed Nov 15 2021

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2.0

There was chaos at pick up point, everyone waited 3 hrs in line to get car even after appointments due to short staffReviewed Oct 31 2021

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2.0

Pros:Car wasn’t clean upon pick-up. But I can live with that. What made it such a bad and frightening experience was when I started my road trip the morning after picking up my car. It wasn’t until then when I got on the highway and learned that the car had a controlled speed limit that someone programmed with the Ford feature that I could not override. I wasn’t able to go fast along with the traffic and almost got hit by a truck. After trying to reset the controls, I took the car back. Tried to get a full refund for not being use the car for my trip and was denied.Cons:They could make sure their cars actually work properly and are safe.Reviewed Jun 14 2021

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2.0

Pros:Terrible all around.Cons:Customer service was the worst. Terrible all around.Reviewed Sep 28 2020

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2.0

Pros:drop off was easyCons:cost transperancy.. got ripped off.. becoz I was charged .40$ per mile on 300 mile trip. No indication of per mile at the time of rental. Giving out cheaper rental to beat search engine, but charging per mile. Felt really awful.Reviewed Sep 11 2019

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7.2

Pros:Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.Cons:I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.Reviewed Jun 4 2019

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• How much does it cost to rent a car from Avis at Austin Bergstrom Airport?

  On average a rental car from Avis at Austin Bergstrom Airport costs $58 per day.

• What is the most popular rental car from Avis at Austin Bergstrom Airport?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Avis at Austin Bergstrom Airport.

• Where can I find Avis car rentals at Austin Bergstrom Airport?

  3819 Presidential Blvd is the closest Avis rental location to Austin Bergstrom Airport. The telephone number for this location is +1 512 356 3510.

• Does Avis offer shuttle or airport pick-up services from Austin Bergstrom Airport (AUS)?

  Yes