Book Thrifty car rentals at Austin Bergstrom Airport

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2

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10.0

GreatReviewed Oct 20 2024

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2.0

When Kayak moved my information to thrifty my dates of usage were changed and I was not notified until.after I paid. I will never use Kayak again.Reviewed Sep 27 2024

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7.6

Pros:Everyone was nice and the process was easyCons:I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.Reviewed Jan 6 2020

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6.8

Pros:Very friendly people especially at the pickup and dropoffCons:First I wanted a car with a navigation system, after 45 minutes at pickup we figured out that the car did not have navigation, then too late an behind schedule had to leave. This created a lot of issues on my trip having to navigate by cell phone.....major problem. Second spent 3 hours on the phone with multiple calls trying to determine if I could drop the car at Hobby Houston at 4am....called and called and called again. Will not rent from Thrifty in the future.Reviewed Nov 28 2019

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5.2

Pros:The car was clean but also Gas tank was not full at pick upCons:Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.Reviewed Nov 26 2019

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10.0

Pros:Staff did NOT try to oversell!Reviewed Nov 18 2019

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2.8

Cons:The car smelled like vomit then broke down halfway through the rental period. To remediate this, Thrifty asked me accompany a tow truck driver to a location 40 minutes away. Instead, I chose to end my rental. Since then I haven’t been able to get any information from Thrifty regarding a refund. Very frustrating to deal with their roadside assistance, customer service, and the local franchise.Reviewed Nov 1 2019

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• How much does it cost to rent a car from Thrifty at Austin Bergstrom Airport?

  On average a rental car from Thrifty at Austin Bergstrom Airport costs $61 per day.

• What is the most popular rental car from Thrifty at Austin Bergstrom Airport?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked rental car type from Thrifty at Austin Bergstrom Airport.

• Where can I find Thrifty car rentals at Austin Bergstrom Airport?

  3819 Presidentail Blvd is the closest Thrifty rental location to Austin Bergstrom Airport. The telephone number for this location is +1 512 225 2815.

• Does Thrifty offer shuttle or airport pick-up services from Austin Bergstrom Airport (AUS)?

  Yes