Reviews for Avis in Austin
- All reviews 100%
Mar 8 2017
Furious. Never reserving anything with Kayak again
Cons: I specifically made sure that I reserved a car from the AUS airport but upon arrival learned it was moved to an Avis 20 miles from the airport!
Feb 28 2017
Pros: You made a rental that was not at the Airport but somewhere outside. As such was useless to us as we do not know the layout of the city or how to get there. Avis did accommodate us and supply us with a vehicle at a higher cost.
Cons: See report
Feb 2 2017
Giant f---ing scam
Pros: The car was decent, it ran. The line at the pick-up location was not long.
Cons: The agents at drop-off were too busy chatting with each other to check my car back in, it ended up getting checked in 6 hours later when I called them to make sure they checked it in. They added the fuel service option automatically, even though I rejected it when I picked up the car, the car was driven more than 75 miles, and I filled up the tank. This company is just a total scam. Three calls later and I've managed to get the charges fixed, back to the original amount. What a giant waste of time.
Jan 14 2017
Not all honor the same price
Cons: I unknowingly reserved a rental at another Avis center approx 10 miles away and when I got off the plane the airport Avis would not honor the same price and they could not come close to what I was quoted