Guest Reviews
Overall Rating
7.6
Good
Based on 2,338 reviews
Cleanliness
7.5
Comfort
7.5
Pickup/Dropoff
6.8
Value for money
6.7
Avis car rental prices in Austin
| Economy | $94/day | |
| Compact | $43/day | |
| Intermediate | $80/day | |
| Standard | $54/day | |
| Full-size | $34/day | |
| Premium | $38/day | |
| Luxury | $69/day | |
| Van | $142/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
-
7.2
Pros: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.
Cons: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.
review from
-
2.0
Pros: N/A
Cons: Be clear on the pickup location. I selected Airport Blvd and the pickup was downtown and not the Airport. Could not use the reservation and had to pay for the third party insurance.
review from
-
7.6
Cons: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.
review from
-
9.6
Pros: The staff was great. Cindy was friendly and really helpful.
Cons: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty
review from
-
2.0
Pros: Nothing
Cons: Took my money for nothing
review from
-
10.0
Pros: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.
Cons: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!
review from
-
4.0
Cons: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.
review from
-
2.0
Not open
Pros: Nothing
Cons: They weren't open, didn't have my car for my reservation.
review from
-
7.6
Pros: Reps on site were friendly and helpful Car was clean
Cons: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.
review from
-
2.0
Cons: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.
review from
-
10.0
So easy and convenient!
Pros: I liked how the location is inside the Sears Hardware Store... made it easy to pick up a few items
Cons: Cars were hot / no shade
review from
-
10.0
Pros: Reasonable price for drop off at different location. No charge for 2nd driver ( spouse)
review from
-
9.6
Pros: The staff was great. Cindy was friendly and really helpful.
Cons: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty
review from
-
10.0
Pros: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.
Cons: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!
review from
-
10.0
So easy and convenient!
Pros: I liked how the location is inside the Sears Hardware Store... made it easy to pick up a few items
Cons: Cars were hot / no shade
review from
-
10.0
Pros: Reasonable price for drop off at different location. No charge for 2nd driver ( spouse)
review from
-
7.2
Pros: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.
Cons: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.
review from
-
7.6
Cons: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.
review from
-
7.6
Pros: Reps on site were friendly and helpful Car was clean
Cons: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.
review from
-
2.0
Pros: N/A
Cons: Be clear on the pickup location. I selected Airport Blvd and the pickup was downtown and not the Airport. Could not use the reservation and had to pay for the third party insurance.
review from
-
2.0
Pros: Nothing
Cons: Took my money for nothing
review from
-
4.0
Cons: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.
review from
-
2.0
Not open
Pros: Nothing
Cons: They weren't open, didn't have my car for my reservation.
review from
-
2.0
Cons: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.
review from
Other suppliers in Austin scored
- 8.4/10 Enterprise Car Rentals in Austin
- 8.7/10 National Car Rentals in Austin
- 7.4/10 Payless Car Rentals in Austin
- 7.4/10 Budget Car Rentals in Austin
- 6.6/10 Dollar Car Rentals in Austin
- 7.4/10 Hertz Car Rentals in Austin
- 7.2/10 Advantage Car Rentals in Austin
- 6.3/10 Fox Car Rentals in Austin
- 7.0/10 Thrifty Car Rentals in Austin
- 8.6/10 Alamo Car Rentals in Austin
Where can I find Avis car rentals in Austin?
3819 Presidential Boulevard, Avis car rentals
Address
3819 Presidential BoulevardPhone
+1 512 356 3510Top Tips For Renting a Car from Avis in Austin
- 25% of our users found rental cars from Avis in Austin for $40 or less
- Book your rental car from Austin in Avis at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Avis in Austin are around 31% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Austin
How much does it cost to rent a car from Avis in Austin?
On average a rental car from Avis in Austin costs $63 per day.
What is the most popular rental car from Avis in Austin?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Austin.
How many car rental locations does Avis have in Austin?
Avis has 9 rental locations in Austin. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Austin Bergstrom Airport (AUS)?
Yes
Does Avis offer shuttle or airport pick-up services from Austin Bergstrom Airport (AUS)?
Yes
