Reviews for Avis in Austin
- All reviews 100%
Feb 2 2017
Giant f---ing scam
Pros: The car was decent, it ran. The line at the pick-up location was not long.
Cons: The agents at drop-off were too busy chatting with each other to check my car back in, it ended up getting checked in 6 hours later when I called them to make sure they checked it in. They added the fuel service option automatically, even though I rejected it when I picked up the car, the car was driven more than 75 miles, and I filled up the tank. This company is just a total scam. Three calls later and I've managed to get the charges fixed, back to the original amount. What a giant waste of time.
Jan 14 2017
Not all honor the same price
Cons: I unknowingly reserved a rental at another Avis center approx 10 miles away and when I got off the plane the airport Avis would not honor the same price and they could not come close to what I was quoted
Jan 9 2017
Cons: Could not get a hold of customer service!
Dec 31 2016
Not at airport.
Pros: Avis Airport rep was able to help me but had to pay $20.00 more than original quote.
Cons: Car rental was supposed to be at the airport but was off sight.