Book Payless car rentals at Austin Bergstrom Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

4

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

19

Find reviews that mention:

said they wouldfriendly staff

customer service

10.0

Aiden was great helping me get into my rental. Friendly, knowledgeable, and suggested great places to eat.Reviewed Dec 18 2023

review from

2.0

Cons:No one at Payless counter, sign said to go to Avis line. Very long, Short Staffed, went to National instead and got a car in 5 minutes.Reviewed May 30 2021

review from

8.0

Pros:Easy drop offCons:Desk was not open in main office, so was long line upstairs Car was smellyReviewed Apr 12 2021

review from

4.0

Pros:Drop off was easy.Cons:Long wait at pick up. They didn’t have the compact SUV and instead suggested I take a pickup truck. I was worried about the size and they assured me it was “small or midsize.” It was giant. I could barely get out of the airport parking lot and it was difficult to park throughout my trip. The back window wouldn’t close.Reviewed Apr 4 2021

review from

2.0

Cons:I paid for a small suv and received a compact for the same price. The worker repeatedly explained to me, “sorry sir that’s how supply and demand works.”Reviewed Mar 13 2021

review from

6.0

Pros:The car was clean and reliable.Cons:I feel there is a scam going on with their gas policy. I declined their auto fill option which they marketed heavily to me. I filled up the tank a few minutes before dropping off the car, and on my car rental receipt they charged me $12.99 for 1.3 gallons of gas. They said it was full to 14 gallons at the time of rental and that I returned it with 12.7 gallons. I know that is not true, but of course I didn't save my gas receipt. I didn't have high hopes for getting my money back since I didn't save my receipt, but to my surprise when I called the representative offered to remove it immediately. He seemed all to familiar with my type of call. If I had to guess, I'd say this is a common practice for Payless and if you don't want to get cheated out of $12.99 you have to call and complain.Reviewed Mar 2 2021

review from

2.0

Pros:long line at booth with one attendant trying to cover avis budget and payless checkins. had to cancel because the wait would have made me late for my appointment.Reviewed Nov 14 2020

review from

8.0

Pros:The staff was very helpful and friendly.Cons:Cars could have been available.Reviewed Oct 20 2020

review from

4.8

Pros:The Avis and Budget people were fine When I had an issue and had to speak to a Payless person It may be the worst customer service experience I ever had I’m assuming they are going out of business and everyone there is just angry I would avoid using this company till they figure this out Whatever money you may save using them isn’t worth itReviewed Nov 23 2019

review from

More

• How much does it cost to rent a car from Payless at Austin Bergstrom Airport?

  On average a rental car from Payless at Austin Bergstrom Airport costs $61 per day.

• What is the most popular rental car from Payless at Austin Bergstrom Airport?

  Standard (Jeep Cherokee or similar) is the most frequently booked rental car type from Payless at Austin Bergstrom Airport.

• Where can I find Payless car rentals at Austin Bergstrom Airport?

  3819 Presidential Blvd is the closest Payless rental location to Austin Bergstrom Airport. The telephone number for this location is +1 512 961 5295.

• Does Payless offer shuttle or airport pick-up services from Austin Bergstrom Airport (AUS)?

  Yes