Reviews for Avis in Guayaquil
- All reviews 100%
Apr 12 2017
Cons: When I arrived there the agreement conditions were different. The worst service I ever had.
Mar 1 2017
Good service in English
Pros: Allmost a new car only 16000km.
Feb 28 2017
Rental ended up costing 2 times more than quoted r
Pros: The rental car facility is in the airport.
Cons: Where do I start? First off, the insurance I purchased via Kayak (Allianz) was absolutely useless. When I explained that I purchased this insurance for an extra $70+ to the gentleman at Avis, he told me that didn't matter. If I did not purchase additional insurance from Avis, my credit card would have a $5,000 hold placed against it in the case of any damage to the car (I only rented a Chevy Spark). Being that this would max out my credit card, I was forced to purchase additional insurance from Avis for another $120, which only placed a $1,200 hold against my card for any damages. The total of the insurance I paid of approx. $200 was equal to the weekly rate I was quoted for the car. I'm glad I had $50k worth of insurance to cover a $10k subcompact. I also believe there is a billing issue, but I cannot follow the lists of additional expenses I was billed for additional mileage (my fault) vs. the credits I was suppose to receive for a shortened rental period. The statements I received from Avis do not seem to match up to what my credit card was charged.
Feb 26 2017
Pros: The SUV was clean and comfortable.
Cons: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.