Guest Reviews
Overall Rating
7.6
Good
Based on 2,259 reviews
Cleanliness
6.8
Comfort
6.1
Pickup/Dropoff
5.5
Value for money
5.3
Avis car rental prices in Guayaquil
| Economy | $21/day | |
| Compact | $27/day | |
| Standard | $106/day | |
| SUV | $59/day | |
| Commercial | $44/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
-
5.2
Pros: I car was fine, and the location of the pick up was convienent.
Cons: The price was books at $67 but I ended up paying around $200 due to extra fees and charges. AVIS wanted to hold $15,000 deposit in order to avoid some of the fees, but that limit is way to high for my credit card.
review from
-
2.0
Pros: The price of the rental
Cons: I did not pick it up because when I was at the counter I was requested to make a reserve in my credit card of $15000 which was not approval by bank of America, for covering the insuraces which I already have with my CC plus my own insurance for the liability. So that I went to the Thrify counter where I rented without any trouble
review from
-
6.8
Pros: Car was fine, only minor shortcomings
Cons: No maps available only overpriced GPS
review from
-
4.4
Pros: Kayak offered a good deal
Cons: There was no transparency on price nor on the rules, at the time of pickup the insurance exceeded the daily rental, something that was never disclosed and I was told that when returning, the fuel would be charged at the same price I could find on the street,
review from
-
2.0
The worst service ever!
Pros: Nothing! They didn’t have the car for me and all that I got was “we don’t have a car and if you want to say something write an email” - the worst service ever!!!!
Cons: Everything! They didn’t have the car, the service was terrible! Please do not rent a car here! The worst experience in my life!
review from
-
2.0
Cons: complete scam.. prices online are hiding a lot of extra charges
review from
-
2.0
Cons: When I arrived there the agreement conditions were different. The worst service I ever had.
review from
-
10.0
Good service in English
Pros: Allmost a new car only 16000km.
review from
-
6.0
Rental ended up costing 2 times more than quoted r
Pros: The rental car facility is in the airport.
Cons: Where do I start? First off, the insurance I purchased via Kayak (Allianz) was absolutely useless. When I explained that I purchased this insurance for an extra $70+ to the gentleman at Avis, he told me that didn't matter. If I did not purchase additional insurance from Avis, my credit card would have a $5,000 hold placed against it in the case of any damage to the car (I only rented a Chevy Spark). Being that this would max out my credit card, I was forced to purchase additional insurance from Avis for another $120, which only placed a $1,200 hold against my card for any damages. The total of the insurance I paid of approx. $200 was equal to the weekly rate I was quoted for the car. I'm glad I had $50k worth of insurance to cover a $10k subcompact. I also believe there is a billing issue, but I cannot follow the lists of additional expenses I was billed for additional mileage (my fault) vs. the credits I was suppose to receive for a shortened rental period. The statements I received from Avis do not seem to match up to what my credit card was charged.
review from
-
4.4
Pros: The SUV was clean and comfortable.
Cons: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.
review from
-
2.0
Avis refused to honor the reservation.
Cons: Avis refused to honor the reservation. This reservation was made in November they had months to contact me if they were dissatisfied. They wanted 1000 times the reserved price. Shocking and offered no compromise. We rented from another agency.
review from
-
10.0
Cons: No seat belts in the back seat. Could not use carseat for child.
review from
-
5.2
Pros: I car was fine, and the location of the pick up was convienent.
Cons: The price was books at $67 but I ended up paying around $200 due to extra fees and charges. AVIS wanted to hold $15,000 deposit in order to avoid some of the fees, but that limit is way to high for my credit card.
review from
-
2.0
Pros: The price of the rental
Cons: I did not pick it up because when I was at the counter I was requested to make a reserve in my credit card of $15000 which was not approval by bank of America, for covering the insuraces which I already have with my CC plus my own insurance for the liability. So that I went to the Thrify counter where I rented without any trouble
review from
-
4.4
Pros: Kayak offered a good deal
Cons: There was no transparency on price nor on the rules, at the time of pickup the insurance exceeded the daily rental, something that was never disclosed and I was told that when returning, the fuel would be charged at the same price I could find on the street,
review from
-
2.0
The worst service ever!
Pros: Nothing! They didn’t have the car for me and all that I got was “we don’t have a car and if you want to say something write an email” - the worst service ever!!!!
Cons: Everything! They didn’t have the car, the service was terrible! Please do not rent a car here! The worst experience in my life!
review from
-
2.0
Cons: complete scam.. prices online are hiding a lot of extra charges
review from
-
2.0
Cons: When I arrived there the agreement conditions were different. The worst service I ever had.
review from
-
6.0
Rental ended up costing 2 times more than quoted r
Pros: The rental car facility is in the airport.
Cons: Where do I start? First off, the insurance I purchased via Kayak (Allianz) was absolutely useless. When I explained that I purchased this insurance for an extra $70+ to the gentleman at Avis, he told me that didn't matter. If I did not purchase additional insurance from Avis, my credit card would have a $5,000 hold placed against it in the case of any damage to the car (I only rented a Chevy Spark). Being that this would max out my credit card, I was forced to purchase additional insurance from Avis for another $120, which only placed a $1,200 hold against my card for any damages. The total of the insurance I paid of approx. $200 was equal to the weekly rate I was quoted for the car. I'm glad I had $50k worth of insurance to cover a $10k subcompact. I also believe there is a billing issue, but I cannot follow the lists of additional expenses I was billed for additional mileage (my fault) vs. the credits I was suppose to receive for a shortened rental period. The statements I received from Avis do not seem to match up to what my credit card was charged.
review from
-
4.4
Pros: The SUV was clean and comfortable.
Cons: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.
review from
-
2.0
Avis refused to honor the reservation.
Cons: Avis refused to honor the reservation. This reservation was made in November they had months to contact me if they were dissatisfied. They wanted 1000 times the reserved price. Shocking and offered no compromise. We rented from another agency.
review from
Other suppliers in Guayaquil scored
Where can I find Avis car rentals in Guayaquil?
Avenida De Las americas, Avis car rentals
Address
Avenida De Las americasPhone
+593 4216 9092Top Tips For Renting a Car from Avis in Guayaquil
- 25% of our users found rental cars from Avis in Guayaquil for $21 or less
- Book your rental car from Guayaquil in Avis at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Avis in Guayaquil are around 49% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Guayaquil
How much does it cost to rent a car from Avis in Guayaquil?
On average a rental car from Avis in Guayaquil costs $25 per day.
What is the most popular rental car from Avis in Guayaquil?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Avis in Guayaquil.
How many car rental locations does Avis have in Guayaquil?
Avis has 2 rental locations in Guayaquil. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Jose Joaquin de Olmedo Airport (GYE)?
Yes
Does Avis offer shuttle or airport pick-up services from Jose Joaquin de Olmedo Airport (GYE)?
Yes
