Reviews for Thrifty in Guayaquil
- All reviews 100%
Apr 4 2017
Cons: They charge us extra for insurance on the pick up . Nothing was mention on the the reservation, while we had covered by Amex. Also they put a card charge as a security deposit, and they end up charging this and charging us again in the end of the rent. Now we open investigation. The car Radio did not work , it was kind of big upset.
Feb 8 2017
Unsafe and bad service
Cons: I pay full cover and even that they charge me 30 usd more because they say a scratch the car was unsafe and had mechanic problems if you read this pay attention do not rent a car with this company
Jan 16 2017
Cons: At my arrival .they didn't have any car..told they may have next day..nothing!! I was told they will call me when a car be available..they never did..very upset could no get a car..had to over paid at other rental after wait for 4 days
Jan 4 2017
They gave me the run around all day..
Cons: I was due to pick up my rental at 10:00 am... after getting there they tell me that they did not have any vehicles... they said someone should be returning one after 12:pm ...... I called at 12 they said to stop. By at 1 pm I went back to the counter at 1pm so so they can tell me they did not have a vehicle for me....then they said for sure at 6 pm they were going to have a truck...I waited til 7pm lost a day at the beach because they could not provide their services...Horrible Horrible