Find reviews that mention:
2.0
They did not have any cars available and did not refund the insurance I bought even though I didn't get a car.Reviewed May 1 2023
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10.0
Very accommodating after the airline canceled my flightReviewed Jan 4 2023
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2.0
I rented this car for my 31 yo son to come visit us. When he arrived to pickup the car, Avis would not provide him with the car. Thanks Avis for a very Merry Christmas. Grinchs.Reviewed Dec 25 2022
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2.0
The car had not been cleaned, even in a limited way. Straw wrapper and drink ring in the drink holder, crumbs and fries in the seat crack, dust on the dash. Absolutely for sure had been smoked in. Pretty great for only $270/day. 👎🏻Reviewed Dec 13 2021
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10.0
No hassle. Not pushy with the insurance or other up sells.Reviewed Dec 6 2021
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10.0
ThanksReviewed Nov 22 2021
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1.9
I turned in the vehicle and I never received a receipt and cannot get ahold of the actual place that I turned it in.Reviewed Sep 21 2021
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6.0
Cons:Car was damaged and in rough shape.Reviewed May 23 2021
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8.0
Cons:Was 2 yrs ago. Don't remember.Reviewed Oct 25 2020
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4.4
Cons:Avis tried to sell me on almost $1K worth of car insurance despite purchasing with Allianz via Kayak. They said they didn't see I had any coverage - I had an email saying otherwise. Extremely confusing and terrifying not understanding if I was covered or not. There was also only 1 person and a giant line started forming (it was 4pm...seem like a high traffic time so felt odd), so I didn't feel like I could even take a moment to better understand what I was paying for and waiving because I was with the ONLY person available. I was also sent to the wrong space number. And I wasn't told how to open the trunk of the car, which sounds stupid, but this one was hidden under one of the backlights (??? horrible design) so I stood at the car for 20 minutes pushing random areas of the trunk like a moron trying to open it. This is the 2nd terrible experience I've had with both Avis and Kayak. Last time ever - others beware. Check out other rental dealersReviewed Aug 22 2020
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8.0
Pros:The car itself was a wonderful ride.Cons:The pick up was a nightmare and it was all over me using a debit card. The first person I spoke to refused to help me because I didn't have a Major credit card even though it stated online you can use a debit card with a return flight. Finally, after an hour a nice lady helped me and got me out the door with my car.Reviewed Jan 5 2020
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5.2
Dirty van!Pros:The Indianapolis airport rental car experience is always easy. No bus, no shuttle, no hassle. It's arguably the best big airport rental car experience in the country.Cons:We rented an Avis 12-person passenger van. It was filthy and had two major dents on the outside. I was embarrassed to put my guests in this van and was told I had no alternative van to choose from. For the price ($500+) for three days, I was extremely disappointed. Avis is better than this.Reviewed May 7 2018
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