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10.0
Staff and everyone was professional and friendly. There was some dirt on the inner plastic floor board and front (outside) could have been better cleaned. But for the cost and the service, I am pleased.Reviewed May 15 2023
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10.0
Experience was good, all worked as i expected. Price was outstanding.Reviewed May 4 2023
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10.0
Quick process in & out of IND. No one tried to over sell you.Reviewed Aug 17 2022
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6.0
Hours were not convenient coming or goingReviewed Dec 24 2021
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10.0
The Jeep Compass was a great fit for our family of 5 (no car seat aged kids anymore!) Dollar is part of the Hertz corp. So pick up was easy as was extending our rental when our flights were cancelled and we couldn’t fly home for two more days.Reviewed Nov 2 2021
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10.0
Fast pickup and delivery. Good car. Excellent experience.Reviewed Oct 12 2021
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3.9
I asked and PAID for a mid sized SUV. That’s not what I received. I received a small SUV; the attendant at the car rental counter even said it wasn’t mid-sized. In addition, waiting in line for 45 minutes to get the car was annoying. Not enough people were working at the car rental desk. But the amount of money I spent on medium sized SUV — compared to what I got — is absurd and I’m never renting through Kayak or Dollar again.Reviewed Oct 4 2021
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6.0
Pros:I would like direct contact to Roadside Assistance. I waited over the phone for over 7 hours. I am still waiting.Reviewed Jun 21 2021
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2.0
Pros:Nothing you stole my moneyCons:Not stealing $177.00Reviewed Apr 28 2021
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8.0
Cons:Windshield wipers were worn out and I had to replace the battery in my key fob.Reviewed Apr 10 2021
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2.0
Pros:Staff not helpful-no one was there when I dropped off the car. I couldn’t get a receipt and they charged me $65 and given that I already paid Kayak, I don’t know why I was billed.Cons:CommunicationReviewed Nov 30 2020
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10.0
Pros:The staff at the Dollar Rental in Queens were very friendly.Cons:I noticed that the car had not been cleaned.Reviewed Nov 30 2020
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