Book Thrifty car rentals at Indianapolis Airport

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Wonderful

6

Very good

0

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1

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1

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5

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4.0

Less than stellar communication. It is hard to figure out exactly what you will be charged at the end.Reviewed Oct 19 2021

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3.9

It was not all Thrifty's fault. My Delta flight out of DSM was delayed so I missed my connection in ATL. That didnt get me into Indianapolis until 1:30 am. All car rental personnel had gone home. I immediately called Thrify and they told me I had to contact Price Line and they said they would look into refunding me. I had tried to let them know of the delay earlier in the day on their automative answering system but got no response. I walked out to the car lot and found an Avis employee that helped me out. So if you can help make sure Price Line refunds me, I will continue to use Kayak. Thank You Darrin LyndReviewed Aug 13 2021

review from

1.9

I made a reservation for a car through kayak back in March at this location. When I went to pick it up at my scheduled date and time, they informed me that the over $500 I had already put down was nowhere to be found and that this happens frequently with kayak (who uses CarRentals.com). They just don’t forward your money to the vendor. They made me a reservation for a car, but did not forward my money to Thrifty. Additionally, I waited in line for more than an hour to find this out with no explanation about why the waits were so long. The staff were clearly stressed and overworked and I was not the only person having issues at the counter. Another person and their family stood at the counter for no less than 45 minutes. No one got away from that counter in less than 15 minutes and nobody was telling the Gold members they could leave the line and go get a car. A Gold member stood behind me in line and was not told he had special privileges until he was nearly at the counter, which made me upset for him! The places was incredibly disorganized and the staff was under trained and stressed. They were just trying to get through people and were not kind or good at explaining anyone’s issues. I would literally never rent from this location again even if my rental had gone off without a hitch when I got to the counter. Waiting more than an hour to unsuccessfully pick up my reservation was ridiculous, and the explanation I was given at the time made 0 sense and I had to piece it together with a friend after I was told to get OUT OF THE LINE and figure out my issue on my own. Just absolutely horrible. I might change or update this review if I ever get a refund of the money I paid in March for a car I was unable to pickup from this disorganized, overbooked location.Reviewed Jul 26 2021

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4.0

Pros:Staff was friendly but not enough staff. So service was slow with lots of costumes.Cons:More staff. The vehicle was dirty inside and the seats were stained. One was sticky.Reviewed Apr 27 2021

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2.0

Cons:Had to wait 30 minutes in line. The clerk looked for my reservation on Hertz instead of Thrifty. The did t tell me the car was in the Hertz parking lot instead of Thrifty. Will never rent with them again.Reviewed Apr 18 2021

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10.0

Cons:Need an additional person at rental counter, She was very efficient, but one is not enough for 3 rental agencies.Reviewed Mar 19 2021

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2.0

Cons:That when i rent the car it was not the car that i rent and i have to pay more for a biggerReviewed Dec 29 2020

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10.0

Pros:Yes the staffs are excellentReviewed Dec 19 2020

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7.2

Cons:The airport pick up was confusingReviewed Oct 20 2020

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2.0

Cons:I reserved through you guys and got my receipt for 171.00. I was charged 1086.00Reviewed Sep 28 2020

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9.6

Pros:Easy and friendlyCons:More agents on dutyReviewed Sep 20 2020

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10.0

Pros:The staff, omg she was the best ever. Great customer service Thrifty keep it that wayCons:had more workersReviewed Sep 1 2020

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• 5.9 /10National Car Rentals at IND
• 5.3 /10Payless Car Rentals at IND
• 5.7 /10Budget Car Rentals at IND
• 5.5 /10Hertz Car Rentals at IND
• 8.3 /10Alamo Car Rentals at IND
• 9.0 /10Enterprise Rent-A-Car Car Rentals at IND
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• 7.0 /10Dollar Car Rentals at IND

• How much does it cost to rent a car from Thrifty at Indianapolis Airport?

  On average a rental car from Thrifty at Indianapolis Airport costs $71 per day.

• What is the most popular rental car from Thrifty at Indianapolis Airport?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Thrifty at Indianapolis Airport.

• Where can I find Thrifty car rentals at Indianapolis Airport?

  7801 Col H Weir Cook Mem Dr is the closest Thrifty rental location to Indianapolis Airport. The telephone number for this location is +1 317 315 1700.

• Does Thrifty offer shuttle or airport pick-up services from Indianapolis Airport (IND)?

  Yes