Book Avis car rentals in New Orleans

Reviews for Avis in New Orleans

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

11

6.0

On the whole, our experience was positive. I was disappointed however that we were told the vehicle we'd be renting had 7/8 of a full tank and that we should be returning the vehicle with the same amount of fuel. Filling a tank to 7/8 can of course be problematic and not as straight forward as filling a full tank. When we took off with the vehicle we noticed that it wasn't 7/8 full but rather 1/8 full and the gas light came on about 30 min after having left the rental location. We captured this information and tried to contact the rental location to explain the situation, but nobody was available to take our call. Needless to say we returned the vehicle with 7/8 of a full tank and asked the second location if we could be reimbursed the cost of the difference between 1/8 and 7/8 of a full tank. We were told that unfortunately there was nothing they could do but to contact customer service. When I contacted customer service and explained the situation I was reimbursed $50.00 for our troubles. So all-in-all a good experience, but could have been better. Would know better for next time and would still rent with AVIS.Reviewed Mar 20 2023

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2.0

They didn't have cars available. Canceled the reservation.Reviewed Oct 8 2022

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2.0

Had a reservation but no cars available. Waited about an hour and had to settle for a gas guzzling pickup which added about $20 to the fill up cost.Reviewed Sep 23 2022

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4.0

We got the vehicule almost an hour late, wich made us miss our event we paid for!Reviewed Sep 5 2022

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2.0

Car was not ready at pickup , we had no option but to take a car that was in my opinion not comparable to a ford edge. But as avis was closing in the next hour we were forced to take a car less than expected. The car had several issues. One of the tires half-flattened daily and all tires were worn out, hardly any profile. Also issues with the door locks. First time in my life a very bad experience with Avis. Tried to change the car but for these kind of issues Avis cannot be reached.Reviewed Jul 28 2022

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2.0

Our reservation was for 10a and we were not in a car until 11a because there was no car ready for us. The desk person really didn't know how to creatively problem solve and had to wait for a manager who then had to call another location to bring a car - that could have been done at the time the desk person knew there wasn't a car for us to pick up. We were an hour late into getting started and then as a result got caught in a storm that had we left on time we would have avoided. Overall very poor - what is the point of a reservation and appointment if you have no car to rent? If we needed to go to another location you just simply should have told us that and saved us an hour of our life.Reviewed Jul 13 2022

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4.0

1st of all, no one appreciates poor personal skills at a customer service face to face situation. After that, was instructed to the appropriate number to get my vehicle. I see a wheel cover less banged piece of garbage with significant vehicular damage to its quarter panel, a vehicle I personally would be embarrassed to be seen in! I went right back in and told the agent exactly that saying no way am I taking that car. Without an apology, perhaps even expecting me back, they subsequently gave me keys to another vehicle about 4 spots away, a beautiful Hyundai Sonata with all the bells and whistles (except Sirious radio). Why Avis , who I really respect as a rental company, would not have given me that car originally I have no idea. Because of the “2” vehicles involved, my ratings are what they are. Turned out well, but not without unneeded issues. Take that car off the lot Avis, don’t embarrass the company.Reviewed Jun 21 2022

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4.0

Pickup took an hour because the car was not ready. Drop-off was quickReviewed May 30 2022

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2.0

I was told to drop off the vehicle at the Avis location on 2 Canal in New Orleans. When I arrived there was no one on-site from Avis a as and a handwritten paper sign on the counter saying that location was closed for the day. I was trying to contact customer service and was just getting the run around and being transferred over and over again until enough time was wasted that I just hung up and realized that google was more effective and easier than dealing with Avis customer service line. I had no idea what to do and was needing to catch my flight, There was no drop box for me to leave the keys or anything. I wasn’t going to leave them on an open counter so that anyone could grab them and take the car. So I googled the nearest location which was out of my way. We had to cancel the Uber I scheduled to take us to the airport from the Canal Avis location. Finally we arrived at the Avis location I had to googled and turned in the car. We called an Uber and headed to the airport. We were late because of this whole ordeal and my family and I had to physically run through the airport to catch the flight. I will never use Avis again and also will make sure to go onto my social media accounts to tell everyone I know about my experience with Avis.Reviewed May 22 2022

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8.0

The clerk at the counter was helpful but it wasn't clear if it was open when we arrived. The car we were given clearly had not been cleaned, with trash in the passenger door and food crumbs on the floor. It's no big deal but the person who came to acknowledge the situation barely apologized. We rented the car for only one day and the clerk indicated that his location was open only until 3 pm but that we could return the car at another location. Later during the day we weren't sure anymore if he had said we could return it at any time so we tried to call Avis in New Orleans, only to waste our time waiting for a national assistant to take our call. The line was poor and we were cut off before I could get the requested info, so we just drove back to New Orleans and returned the car before 5 pm (official closing time of second location in NO). Turns out there is a key box for after hour returns but it is not mentioned on the website.Reviewed Apr 6 2022

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10.0

Nichole is a wonderful lady. A keeper!Reviewed Mar 26 2022

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2.0

Kayak listed a bunch of cars that were unavailable for the date I selected and allowed me to book one. Thankfully, the lady at Hertz called to let me know that the car (or any car) wasn’t actually available in New Orleans and they would let me know if one came up. I had to scramble to get a flight from New Orleans to Destin, which cost $700. It sounds like a lot of people in the back two rows of the plane with me had the same problem because of your company. I don’t plan to use your business ever again unless I’m forced to, and if I have to use your business, I’ll call the other party to see whether the stuff you’re selling is actually for sale. 🤬😤😡😠:(Reviewed Mar 12 2022

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• 4.8 /10Hertz Car Rentals at New Orleans

• Has the Avis rental car policy in New Orleans changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• How much does it cost to rent a car from Avis in New Orleans?

  On average a rental car from Avis in New Orleans costs $106 per day.

• What is the most popular rental car from Avis in New Orleans?

  Compact (Class Compact SUV or similar) is the most frequently booked rental car type from Avis in New Orleans.

• How many car rental locations does Avis have in New Orleans?

  Avis has 4 rental locations in New Orleans. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Louis Armstrong airport (MSY)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Louis Armstrong airport (MSY)?

  Yes