Reviews for Budget in New Orleans
- All reviews 100%
Oct 23 2016
Very friendly staff -- especially Sherlene.
Pros: Sherlene offered us water and kept her cool despite some tough customers before us in line. She was friendly and easy to work with.
Jul 13 2016
Search results unclear - car reserve. not at airpo
Cons: What ever you do, you need to always make it visually easier to determine if the car is not at an airport. I am guessing a huge percentage of cars rented through your site are at airports. There should be a better differentiation in search results as well as a quick warning upon check out. Nothing more frustrating than getting to the counter having them tell you it will cost 3x because reservation is somewhere else. I went with a different company.
May 27 2016
Cons: Let's see. I couldn't rent a car because I had a debit car. Something that apparently only happens in Louisiana. It should have been specified earlier so I could plan my trip. Ended up having to buy a very expensive train ticket instead in emergency to be able to get to Memphis on time to catch my flight.
Apr 29 2016
Cons: Poor customer sevice