Reviews for Budget in New Orleans
- All reviews 100%
May 19 2017
False advertising at time of reservation.
Cons: I made a reservation for a car from Budget more than two weeks in advance. I did this because I have used budget almost exclusively in the past and I knew using a debit card would be no.problem as I had plenty of money In the bank for a 'hold' to be made on some funds until.the car was turned in. Nothing on the site where I made.my reservation told.me.there was any change of policy regarding debit cards. Unfortunately when my Uber dropped.my off at the pickup location they told me.they had to run my card for a credit check as I was using a debit card. I had no problem with this as the last time i.cbecked my score was well over 700. Strangely however I was declined. I went 1/2 mile.down.the street and rented from Enterprise with no issues whatsoever. I wonder if I was sent away simply because.the Canal Street location in NOLA had no cars available? They were very clear about the fact that they had no cars and there would be a wait. I feel that perhaps I was sent away not because of a credit denial but simply to help clear the waiting area. Going forward I'm sure you can understand.why.i.will be using Enterprise....or pretty much anyone else...other than Budget. I work in the vacation industry for a major cruise liine and am often asked about what to do and who to do it with when in port. I certainly won't be able to.recommend Budget for car rental after my last experience. Previously Budget was where i sent everybody who asked.because of my past great experiences.
May 16 2017
Pros: the car was clean and comfortable
Cons: our fight was cancelled, we wanted to extend the rental, to drive home, from New Orleans to Toledo, Ohio. Budget wanted $453.00. I'm a Alamo insider, we turn car in and went over to Alamo desk, we paid $124.00, for the same route.
May 11 2017
Another example of why you should never book through Kayak
Pros: Nothing, I liked nothing about the reservation / experience with Kayak.
Cons: I searched for - and booked - the car for pickup at the New Orleans airport, drop off at the downtown location. When I arrived at the airport, the Budget desk said "oops, looks like it's supposed to be picked up downtown" which caused me to have to book an entirely new reservation on the spot, costing me more than DOUBLE the original booking. Thanks for screwing me Kayak!
Mar 27 2017
Cons: the office closed at 3pm on saturday. my flight was delayed and i arrived at the office at 3:05. very disappointed.