Reviews for Budget in New Orleans
- All reviews 100%
Aug 22 2017
Pros: The staff were friendly and helpful.
Cons: I reserved a car (Dodge Avenger or similar) but when I went to pick up I as told they only had pickup trucks which is not similar to a car. I had to pay extra to get a small SUV.
Jun 6 2017
Cons: Will never book with budget again, almost ruined my move.
Jun 3 2017
Car has a strong smell to weed,and charge a day for 90 min. delay
Pros: I like the kayak app.
Cons: They charge me a extra day for a 90 minutes return delay, the car has a strong smell to weed, because they did not clean the car well, but for sure the asked for the $250 cleaning fee.
May 19 2017
False advertising at time of reservation.
Cons: I made a reservation for a car from Budget more than two weeks in advance. I did this because I have used budget almost exclusively in the past and I knew using a debit card would be no.problem as I had plenty of money In the bank for a 'hold' to be made on some funds until.the car was turned in. Nothing on the site where I made.my reservation told.me.there was any change of policy regarding debit cards. Unfortunately when my Uber dropped.my off at the pickup location they told me.they had to run my card for a credit check as I was using a debit card. I had no problem with this as the last time i.cbecked my score was well over 700. Strangely however I was declined. I went 1/2 mile.down.the street and rented from Enterprise with no issues whatsoever. I wonder if I was sent away simply because.the Canal Street location in NOLA had no cars available? They were very clear about the fact that they had no cars and there would be a wait. I feel that perhaps I was sent away not because of a credit denial but simply to help clear the waiting area. Going forward I'm sure you can understand.why.i.will be using Enterprise....or pretty much anyone else...other than Budget. I work in the vacation industry for a major cruise liine and am often asked about what to do and who to do it with when in port. I certainly won't be able to.recommend Budget for car rental after my last experience. Previously Budget was where i sent everybody who asked.because of my past great experiences.