Reviews for Hertz in New Orleans
- All reviews 100%
Feb 6 2017
great service, great price.
Pros: I loved the easy booking, and when I got to the Hertz location the experience was made even better by the great staff at Hertz- so friendly and helpful.
Jan 30 2017
Pros: The kindness of the attendants
Cons: Waiting time
Jan 28 2017
Pros: Please make sure you have enough cars for customers who've reserved them.
Jan 7 2017
Pros: Staff was friendly overall, just very slow. Reservation was present.
Cons: 1. Staff member took personal calls while checking us in. 2. Car was not ready for us. We waited over an hour, making us late to start our travels for the day. 3. Mileage was not accurately recorded. We had the car for only a few hours and it was recorded that we drove almost 600 miles. I did notify the front desk of this. 4. No one reviewed the car return policy or where to go after hours. 5. No one reviewed the exterior of the vehicle with us. 6. The gas was barely over 1/4 tank when we received the car, but the staff had recorded as full.....which means I had to pay to fill the car up when I barely drove 70 miles. We called to notify the front desk immediately after receiving the car, but they stated if it was recorded as full we had to fill it back up!