Reviews for Hertz in New Orleans
- All reviews 100%
Jul 26 2016
sent me to a closed location
Pros: The staff in New Orleans were very friendly, and I liked my car. The staff was helpful about telling me how to get credit back for insurance I didn't consent to pay for.
Cons: First, I was charge $143 for insurance that I didn't consent to. Then when I extended my rental till 2pm on a Saturday they failed to tell me the drop off location would be closed. It was a total nightmare.
Jul 23 2016
Pros: I liked the gas mileage.
Cons: The smell of cigarette smoke.
Apr 11 2016
Cons: pick up in NO was totally confused. Did not have a car ready... when provided, had no gas.
Apr 10 2016
No cars at location
Cons: The location I booked my car at apparently rarely, if ever - has cars and I had to go to a different location to get my vehicle. The second location didn't open until an hour later so I had to wait and was then incredibly delayed for my trip.