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2.0
The car was barely a step up from a golf cart. I can't believe they are renting it. Makes me rethink renting from Avis again.Reviewed May 8 2023
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10.0
Car needed cleaning on outsideReviewed Apr 14 2023
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10.0
The desk clerk at Avis was friendly and efficient. The vehicle lot was convenient and easy to navigate. I had no problem getting on the road.Reviewed Feb 20 2023
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10.0
Loved the truckReviewed Jan 31 2023
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6.0
the cost of this vehicle was ridiculous. 1 day $350 and when I asked what an additional 8 hours would be I was quoted an additional $300 dollars. Not going to use Avis again. Sorry.Reviewed Jan 31 2023
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2.0
Still havent gotten my deposit back or any notification emailed to me that they received my rental back over a month ago!Reviewed Dec 4 2022
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10.0
Really, really minor, but the button on the dashboard to open the rear door doesn’t work unless the door unlock switch is pressed first, and it took a while to figure that out (this was a CX-9)Reviewed Nov 21 2022
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6.0
The car gave me problems and I was unable to reach anyone for help. One of the tires had a flat and I had to keep filling it with air. I called AAA but there was no spare and the gel to fill a flat was missing, so they couldn’t do anything. The number for Avis in Santa Barbara said it was out of service and when I called the national number, no one answered.Reviewed Oct 18 2022
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2.0
I believe this is a problem that may affect some other rental companies too but BEWARE if you make a same day online reservation!! After taking the last of three busses that arrive at Palm Springs Airport, I was told by the rental agent (who was very nice and apologetic) that they were out of vehicles. I was lucky that Hertz had a few albeit the were a class that was more expensive than the compact I wanted. I woulda been stranded. The website SHOULD NOT allow me make a reservation!!Reviewed Aug 27 2022
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2.0
Overcharge from the agreement.Reviewed Apr 30 2022
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8.0
The Avis line at pick up was combined with Budget and was really long. I think we waited about 30-40 min to get a car. They added more staff but the kiosk at the far end that was open for members wasn’t busy at all. It would have been nice to use both areas so the line could have moved faster. Once we got to the front, the staff were very helpful. It just needs to have both kiosks open instead of combining Budget and Avis for pick up.Reviewed Feb 26 2022
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6.0
Long lines for check in. Budget handles Avis, and the line was extremely long.Reviewed Feb 14 2022
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