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10.0
Great counter service. Pricey for a one way one day rentalReviewed Feb 3 2023
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8.0
not very happy with the bill at drop of wasn't expecting more feesReviewed Oct 14 2022
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8.0
Everything was goodReviewed Apr 12 2022
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10.0
Friendly agent with no major lineup. Car rental rates were high but a new Nissan kick provided.Reviewed Apr 1 2022
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10.0
Friendly and helpful serviceReviewed Apr 1 2022
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2.0
I asked to cancel 2 minutes after booking and fought with Kayak and Hertz about that, to no avail. The non-refundable car reservation is new to me, and should be made more obvious. I will not be using Kayak again. This inflexibility was not appreciated.Reviewed Mar 27 2022
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10.0
Cabin air filter needed cleaning.Reviewed Mar 27 2022
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8.0
Free upgrade at check in. 70$for full tank deal at check inReviewed Mar 15 2022
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8.0
I didn’t realize an addition charge for taxes 148.00 dollars so quoted amount was deceivingReviewed Mar 14 2022
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8.0
Pick up was good for us but we got lucky. When we visited the airport 2 others times, pickup was insane (i.e. at least 1.5 hour lineup.) Drop-off was fantastic. Very friendly and super fast.Reviewed Mar 6 2022
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10.0
Booking through kayak was very easy. Making any changes online before the actual rental date was basically impossible. When we got to the airport all was good and our changes were made right their. Our Hertz rep was really friendly and offered us several options and explained everything. She was a true people person and was great to deal with! My wife is staying on and the rep made the required changes to the booking. My wife hopes the return will be just as easy!!Reviewed Mar 6 2022
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8.0
Still have not seen my invoice one day after drop off.Reviewed Feb 28 2022
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