10.0
The price was great. The car interior was dirty.Reviewed May 11 2026
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6.0
Rented an Intermediate SUV such as a Mazda CX-5. Only had Jeep Wranglers available. While technically the same class, it’s like driving a truck vs a car. This after a 45 wait in line, so there was no appetite to exchange after finding out. And Avis refused to work with us since the rental was technically with KAYAKReviewed Apr 20 2026
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10.0
Everything worked out great. Car was the perfect size and the process was extremely smooth and friendly.Reviewed Mar 16 2026
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10.0
Our preferred vehicle choice was not available but were given a complimentary upgrade at no extra charge. The drop of process was simply and easy, just pull up and hand the keys to the awaiting lot attendant,Reviewed Mar 7 2026
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8.0
The car had 50,000 plus miles on it and the very helpful AVIS clerk said I could return it if there were any issues. It showed signs of wear but that was ok with me. When one of the tires started losing pressure after a week or so I took it back but they didn’t have any replacements. They told me to take it to a specific tire dealer to get it fixed at no cost. The tire dealer said in addition to the leak, the front tires were bald and they shouldn’t have rented it in that condition. They replaced the front tires and fixed the leak and in under an hour.. Avis paid directly so I didn’t need to put out any money. Overall it worked out fine but Avis shouldn’t have rented the car to me without ensuring the tires were safe.Reviewed Mar 6 2026
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2.0
Overbooked, had to wait.Reviewed Jan 5 2026
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10.0
The pick up at AVIS was absolutely terrible. In a small airport like Palm Springs the pick up window was under staffed. When I finally got to the window they did not have the car we had reserved. When we were assigned a car it was not available and we waited more. Finally my wife went to the AVIS desk for the privileged renters and told that lady we had been waiting almost two hours and we needed help because I am diabetic. That person got us the AVIS car we had prepaid for and within 5 minutes we were on our way. The return process was back up for some reason. I waited in the car for probably 15 minutes. Then all of a sudden everything opened up and a person checked the car in and I headed to the terminal. Overall the service we got from AVIS at the Palm Springs airport was terrible.Reviewed Nov 13 2025
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2.0
Terrible. From checking in to pick up to the car itself, we had a horrible experience and will never use Avis again.Reviewed Apr 24 2025
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8.0
High rates not enough smaller carsReviewed Feb 21 2025
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6.0
The location was billed as Palm Springs downtown,but it’s it. It’s in a light industrial area on other side of airport. It’s further from downtown than the airport with no shuttle. And an extra $20 at least to uber to it and back to airport. Car we ordered was not available.Reviewed Feb 17 2025
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6.0
Had to pick up at the Hertz counter. Hertz employee tried to upsell on almost everything. Curve was good no problems and return was easy.Reviewed Feb 9 2025
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8.0
All GoodReviewed Jan 18 2025
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