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2.0
We had to wait nearly 3 hours in line at the airport to pick up our car! It was miserable.Reviewed Apr 22 2023
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4.0
Vehicle was dirty and was charged too much for upgrade to Corolla. Agent was rude and it was my birthday.Reviewed Apr 18 2023
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6.0
Good deal, car was great! However. We waited in line almost 2 hours to pick up our reserved car when we arrived in Palm Springs. Only one staff working at the Budget desk, staff person was incredibly composed considering the pressure of the situation.Reviewed Apr 17 2023
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8.0
Long wait at Palm springs Airport to pick up car.Reviewed Apr 7 2023
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6.0
We had to clean the car the minute , we got in , even the trunk has garbage, seat were filtyReviewed Apr 4 2023
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4.0
Only had one person at front desk. Stood in a line for almost and hour.Reviewed Apr 4 2023
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4.0
There were more than 100 customers standing in line to pick up a car at Budget, and just one employer at the counter. We stood there for about two hours. And sorry, but you know how many people want to pick up cars at a certain time. Very poor!Reviewed Apr 3 2023
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2.0
Waited in line for 40 min for a car I reserved. Finally gave up and went to Alamo.Reviewed Mar 29 2023
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2.0
4 plus hours wait to pick up car!Reviewed Mar 21 2023
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2.0
The Budget/Avis staff were rude and unaccommodating. I will not be renting cars from them in future travels.Reviewed Mar 20 2023
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2.0
Inconvenient 2+ hour wait line upon arrival.Reviewed Mar 17 2023
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2.0
Waited in line for over an hour. 20 ppl in front of me and probably 75 behind me. Gave up and booked Avis for the same money and the next counter over. Walked away with my keys while my spot in line was still 10 ppl from the front. Tried to cancel the reservation twice phone rang out the first time and was hung up on the second time. Last time I ever book budgetReviewed Mar 13 2023
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