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4.0
The car had e dents in it; very dirty and smoked, I personally have never had a rental car which is this duty, plus was missing the ez pass toll transponder so not sure how I will be billedReviewed May 22 2023
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8.0
Great service and the car very niceReviewed May 13 2023
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10.0
The entire process was super easy - not a long Wait for car, staff was friendly, and the car was clean and new.Reviewed Apr 24 2023
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10.0
Might be cozy, but process is very smooth 👌Reviewed Apr 23 2023
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2.0
We were quoted 507.13 but we were charged 746.33, in addition, the amount held in our account was almost $1000 for the rental. The tires were balding and the car was shaky if you went above 50-60 mph. The car was not clean, there was garbage in it from the prior person who rented it.Reviewed Mar 16 2023
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10.0
Nice guys at the counter. Wish they'd disclose toll information before you rent a car thereReviewed Nov 2 2022
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10.0
Explain about toll roadsReviewed Oct 17 2022
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2.0
This location did not have a car available for us upon arrival and the staff was extremely rude. We were left stranded in Buffalo 80 miles from our destination. Luckily there was a Lyft driver available at 1am but it cost $160 to get to our destination. This will be the last time I do business with Kayak or budget car rentals.Reviewed Oct 15 2022
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4.0
The wait was over 1.5 hours to get to the counter and another hour wait for a car. Customer service was great but your company needs to hire more people. Sad.Reviewed Sep 12 2022
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10.0
Great customer serviceReviewed Sep 8 2022
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6.0
Car pickup was terrible. Long lines, not enough counter personnel. The first two cars they gave me were damaged- broken mirror on the first one, broken AC on the second. The third vehicle was fine, but have to go back to the desk three times to get a functional vehicle was not ideal. There does not seem to be any real inspection of vehicles between renters, aside from washing and filling with gas.Reviewed Aug 1 2022
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8.0
It was okReviewed Jul 14 2022
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